Google Hangouts vs Skype for Business comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Hangouts and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Hangouts vs. Skype for Business Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Stable communication tool with a good history feature and very easy installation.""I think the simplicity of the whole thing is its valuable feature.""When you get a meeting invitation, it's very easy to just join and go.""It's integration with Google is the valuable feature.""Very good voice and video calling options.""The most valuable feature of Google Hangouts for me is content sharing.""The facility is always online and very easy to share the screen using the solution.""The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on."

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"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.""Our employees use this solution for a communal space to collaborate for organizational decision making.""A good option for virtual meetings.""The deployment is very fast.""We like the easy provisioning of Skype for Business Conferencing.""The solution is stable and scalable.""I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy.""The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."

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Cons
"There is no delete option for messages which could be an added feature in a future release.""Not a ten because there's room for improvement. Sometimes there is disconnectivity.""The solution could integrate more automation into the product.""It would be better to have a feature for recording the meetings in Google Hangouts.""We've noticed the product works better in Chrome and doesn't work as well in Safari browsers.""Google Hangouts could work on making the service better for slow connections.""Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.""It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings."

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"There are not many options, in terms of some other third-party integration.""The video conferencing quality can be improved.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.""I feel bored with the look and feel of the tool, so it should be changed.""I would like to see an updated user interface and layout even though no functionality is missing.""The group feature of Skype for Business needs improvement. It should also be improved for online lectures.""Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device.""I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."

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Pricing and Cost Advice
  • "The screen-sharing feature is the most valuable feature."
  • "We are using the free version of Google Hangouts."
  • "This solution is available for free with the opening of a Google account."
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • "I believe my company has a yearly license for Google Hangouts, but I'm not sure because this is a corporate account, so I don't have the details."
  • "I use the free version of the solution."
  • More Google Hangouts Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: It's integration with Google is the valuable feature.
    Top Answer:There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product… more »
    Top Answer:The improvement needs to be done as per customer requirements.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    6th
    out of 63 in Virtual Meetings
    Views
    2,385
    Comparisons
    183
    Reviews
    36
    Average Words per Review
    359
    Rating
    8.4
    4th
    out of 63 in Virtual Meetings
    Views
    2,839
    Comparisons
    1,073
    Reviews
    23
    Average Words per Review
    332
    Rating
    7.7
    Comparisons
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Information Not Available
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company15%
    Marketing Services Firm12%
    Manufacturing Company9%
    University9%
    VISITORS READING REVIEWS
    Educational Organization96%
    Computer Software Company1%
    Financial Services Firm0%
    University0%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise26%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business1%
    Midsize Enterprise96%
    Large Enterprise3%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    Google Hangouts vs. Skype for Business
    March 2024
    Find out what your peers are saying about Google Hangouts vs. Skype for Business and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Google Hangouts is rated 8.2, while Skype for Business is rated 7.8. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Google Hangouts is most compared with Zoom, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Google Hangouts vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.