OpenText AI Operations Management and Google Cloud's operations suite are prominent in the field of AI operations management. Google Cloud's operations suite holds an advantage with its extensive features and perceived value despite higher costs.
Features: OpenText AI Operations Management offers robust tools including OVPA plugins for OS levels, event correlation for infrastructure, and centralized dashboards for IT transparency. It is noted for adaptability, scalability, and automation capabilities. Google Cloud's operations suite features multi-cloud integration, reliable logs tracing, and user-friendly cloud-based services that cater to cloud-centric operations.
Room for Improvement: OpenText AI Operations Management needs enhancements in ease of use, performance, and scalability, along with a simplified architecture. The setup process is complex, and the licensing model is rigid. Google Cloud users seek detailed request-level insights in APM, better cost transparency, and more robust application logging.
Ease of Deployment and Customer Service: OpenText AI Operations Management's deployment can be complex due to its on-premises or hybrid cloud-based nature. Customer service experiences vary, with reliability noted by some and inconsistency by others after support moved offshore. Google Cloud's operations suite is compatible with various cloud environments, allowing flexible deployments. Users report strong initial customer service experiences but some challenges with specialized support.
Pricing and ROI: OpenText AI Operations Management is seen as cost-effective for large enterprises due to its automation, despite high licensing costs and complexity. ROI varies with module integration. Google Cloud's operations suite features transparent pricing, though users desire more predictable costs. While affordable, real-time usage billing can create unpredictability. Both can deliver significant ROI based on business size and scale.
Product | Market Share (%) |
---|---|
Google Cloud's operations suite (formerly Stackdriver) | 1.0% |
OpenText AI Operations Management | 0.5% |
Other | 98.5% |
Company Size | Count |
---|---|
Small Business | 2 |
Midsize Enterprise | 1 |
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 7 |
Large Enterprise | 35 |
Real-time log management and analysis
Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.
Built-in metrics observability at scale
Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.
Stand-alone managed service for running and scaling Prometheus
Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.
Monitor and improve your application's performance
Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
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