

OpenText AI Operations Management and Google Cloud's operations suite compete in the IT management category. Google Cloud's operations suite seems to have the upper hand due to its cost-effectiveness and ease of use.
Features: OpenText AI Operations Management offers advanced event correlation and integration capabilities, a unified view of events across IT environments, and rich automation and reporting abilities that boost operational efficiency. Google Cloud's operations suite focuses on monitoring cloud-based applications with its efficient logging and tracing capabilities. It integrates seamlessly with Google Cloud services, providing an ideal solution for cloud-native applications.
Room for Improvement: OpenText AI Operations Management needs modernization in its user interface and easier integration processes, along with enhanced AI and predictive analytics. Google Cloud's operations suite can improve application monitoring features, offer better cost predictability, and provide detailed performance analytics at the application request level.
Ease of Deployment and Customer Service: OpenText AI Operations Management is complex to deploy due to its on-premises and hybrid setup, with customer support often seen as lacking in availability. Google Cloud's operations suite benefits from straightforward cloud-native deployment and is praised for efficient customer service in small to medium-scale operations.
Pricing and ROI: OpenText AI Operations Management has high initial costs, challenging for small businesses but promises ROI through automation. Google Cloud's operations suite is low-cost with zero setup costs for cloud-native operations, though its cost transparency is questioned due to periodic invoicing.
| Product | Market Share (%) |
|---|---|
| Google Cloud's operations suite (formerly Stackdriver) | 0.9% |
| OpenText AI Operations Management | 0.9% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
Real-time log management and analysis
Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.
Built-in metrics observability at scale
Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.
Stand-alone managed service for running and scaling Prometheus
Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.
Monitor and improve your application's performance
Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.