We performed a comparison between Google Cloud Platform Cloud Identity-Aware Proxy and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable platform."
"The most valuable feature of the solution is the ease with which one can use it."
"The most valuable features of Google Cloud Platform are the Kubernetes engine, CI/CD, and BigQuery."
"The most valuable feature of the solution is that it is easy to use."
"It is easy to integrate, especially if I consider the fact that it gives me a single dashboard where I have all the applications or apps displayed."
"The platform’s most valuable features include storage, machine, and cloud functionality."
"Google Cloud Platform Cloud Identity-Aware Proxy provides more control of our assets because normally when you're using Google Cloud, you have to use your Google email. IAP can control the assets that only come from the dedicated company or IP address."
"Scalability-wise, it is an easy solution to scale up. I rate the solution's scalability a ten out of ten."
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"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Scalability-wise, I rate the solution a ten out of ten."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"Sometimes we face uncertainty when our internet connection gets disconnected. It becomes challenging to determine whether it's an issue with our internet or if the GCP has crashed."
"The product’s user interface must be more user-friendly and detailed."
"There are certain shortcomings with the product's stability where improvements are required."
"The tool's grouping option layout and cost are areas of concern where improvements are required."
"The support can be more efficient. Google has different layers of support, like layer one, layer two, and layer three, but normally, the response from layer one is not very useful."
"Google Cloud Platform is not a product that is very flexible for end-users, especially owing to the fact that there is not much documentation available for the product."
"The solution could be more reasonably priced. We find it to be a bit expensive right now."
"The setup could be more user-friendly."
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"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"For improvement, the tool should introduce more customization options."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I would like to see some support for printers, especially network printers, through the application."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
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Google Cloud Platform Cloud Identity-Aware Proxy is ranked 6th in ZTNA with 44 reviews while JumpCloud is ranked 9th in ZTNA as a Service with 16 reviews. Google Cloud Platform Cloud Identity-Aware Proxy is rated 8.4, while JumpCloud is rated 8.6. The top reviewer of Google Cloud Platform Cloud Identity-Aware Proxy writes "User-friendly, easy to navigate, and intuitive interface". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Google Cloud Platform Cloud Identity-Aware Proxy is most compared with Cloudflare Access, Okta Workforce Identity, Zscaler Zero Trust Exchange, Cato SASE Cloud Platform and Cisco Duo, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our Google Cloud Platform Cloud Identity-Aware Proxy vs. JumpCloud report.
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