GoodAccess vs Symantec Cloud Secure Web Gateway comparison

Why PeerSpot?

GoodAccess and Broadcom are both solutions in the Secure Web Gateways (SWG) category. GoodAccess is ranked #22 with an average rating of 8.5, while Broadcom is ranked #29. GoodAccess holds a 1.0% mindshare in WSG, compared to Broadcom’s 0.9% mindshare. Additionally, 97% of GoodAccess users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Symantec Cloud Secure Web Gateway and GoodAccess are competing in the security and network management space. Symantec has the upper hand with its comprehensive threat protection and advanced security features, whereas GoodAccess appeals with its simpler setup and cost efficiency.

Features: Symantec offers robust malware protection, data loss prevention, and threat intelligence, focusing on comprehensive security. GoodAccess emphasizes secure network access, remote work capabilities, and ease of use, providing a practical solution for remote teams with its dedicated IP benefits and straightforward VPN connections.

Room for Improvement: Symantec could enhance deployment speed and simplify configuration processes. Improved user interface design and cost efficiency are potential areas for growth. GoodAccess might broaden threat management capabilities, integrate advanced security features, and offer enhanced scalability to support larger organizations.

Ease of Deployment and Customer Service: Symantec requires detailed deployment but ensures robust support throughout the process, catering to complex environments. GoodAccess excels in fast deployment with straightforward configuration, suitable for small to medium businesses, and offers quick and convenient customer support.

Pricing and ROI: Symantec involves a higher initial setup cost with potential for long-term ROI through superior security measures. GoodAccess provides a budget-friendly starting point with a faster ROI due to its cost-effective model, appealing to small to medium organizations looking for an economical solution without compromising essential security.

To learn more, read our detailed GoodAccess vs. Symantec Cloud Secure Web Gateway Report (Updated: September 2026).

Buyer's Guide

GoodAccess vs. Symantec Cloud Secure Web Gateway

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of GoodAccess is 1.0%, up from 0.2% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
iboss	3.2%
GoodAccess	1.0%
Symantec Cloud Secure Web Gateway	0.9%
Other	94.9%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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reviewer2893848

Cyber and IT Support at a healthcare company with 51-200 employees

Centralized access control has strengthened secure remote work and simplified admin oversight

GoodAccess acts as our virtual private network host, as well as part of my endpoint security, network profiling, and dashboard integrations in my daily work. GoodAccess has made ease and use a staple part of the profile that I have. As an administrator with the rights, the gateways and the connection history, as well as data packets and traffic encrypted details, really support my efforts to maintain a secure network. The best features GoodAccess offers include multiple and various concise gateways that are maintained by an excellent team, and it seems to me that I have almost no reduction or latency in operations from servers to endpoints to mobile use. Gateway management, which is part of the package that was purchased, certainly stands out for me as it is easy and convenient to hit West Coast, East Coast, and multiple global hotspots for our entire dev team. Additionally, the low latency really makes a difference in push and pull for data packets, large transfers, and a lot of our video teleconferencing. GoodAccess has positively impacted my organization through the price point, the ease of use, the service and account management team, as well as some of the supplemental training opportunities and the long list of available files and referenceable traffic data, which really helps me maintain a secure network.

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reviewer2296710

Security Specialist at a transportation company with 1,001-5,000 employees

Efficiently blocks unwanted web content and malicious websites and very stable solution

Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal. Customers should be able to submit more feedback on the reports from malicious web content and malicious websites. The solution could be more effective at identifying and classifying malicious websites.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"Technical support is pretty sharp and very responsive."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Our primary use case for this product is DLP,"

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"From a corporate perspective, I understand that it's important to keep the company data safe."

"iboss is definitely very good in terms of service."

More iboss pros

"Their user interface is intuitive as it is easy to navigate."

"The VPN's role in facilitating remote work has improved internal efficiency."

"The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators."

"GoodAccess has significantly improved security in our organization."

"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."

"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."

"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."

"My advice to others looking into using GoodAccess is that simplicity of use and ease of administrative metrics make it a top-notch opportunity for any SOC team or administrative role to employ this tool for all of their downstream customers."

More GoodAccess pros

"The product is easy to install and deploy on the cloud."

"This solution does not require much administration."

"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The reporting feature needs improvement."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

More iboss cons

"If they decided to bundle a little bit more, they may be able to bring down their price point and up their usage by clients."

"It is worth mentioning that we do experience disconnects on rare occasions."

"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."

"There could be a better view of which type of communication is going through the system."

"The price tier is not suited for small teams."

"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."

"I've found some bugs."

"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."

More GoodAccess cons

"Symantec support is not very good. It is now outsourcing a significant portion of its support desk functions to distributors, who are taking over some of the help desk responsibilities."

"WSS runs slowly sometimes, I would like for this to be looked into."

"The product is cost-effective, considering its features, technology, and support services."

"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

Information not available

"The price is fixed and affordable."

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Manufacturing Company

16%

Comms Service Provider

15%

Healthcare Company

14%

Outsourcing Company

11%

Financial Services Firm

17%

Construction Company

12%

Manufacturing Company

10%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	7
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	4
Large Enterprise	1

No data available

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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What is your experience regarding pricing and costs for GoodAccess?

I am unsure about whether my organization evaluated other options before choosing GoodAccess. This contract has been ...

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What needs improvement with GoodAccess?

GoodAccess has some great standard features. If they decided to bundle a little bit more, they may be able to bring d...

See all answers

What is your primary use case for GoodAccess?

My main use case for GoodAccess is maintaining the administrator responsibilities for the gateways, connections, endp...

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Comparisons

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Compared 10% of the time

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Compared 8% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

FortiSASE vs iboss

Compared 6% of the time

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Cloudflare One vs GoodAccess

Compared 23% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs GoodAccess

Compared 21% of the time

Cisco IOS SSL VPN vs GoodAccess

Compared 7% of the time

Citrix Secure Private Access vs GoodAccess

Compared 5% of the time

Skyhigh Security vs GoodAccess

Compared 5% of the time

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Cisco Umbrella vs Symantec Cloud Secure Web Gateway

Compared 23% of the time

Prisma Access by Palo Alto Networks vs Symantec Cloud Secure Web Gateway

Compared 19% of the time

Zscaler Internet Access vs Symantec Cloud Secure Web Gateway

Compared 13% of the time

Fortinet FortiProxy vs Symantec Cloud Secure Web Gateway

Compared 11% of the time

Cisco Web Security Appliance vs Symantec Cloud Secure Web Gateway

Compared 10% of the time

More Symantec Cloud Secure Web Gateway Competitors

Product Reports

Buyer's Guide

iboss

September 2026

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Buyer's Guide

GoodAccess

September 2026

Download GoodAccess product report

Buyer's Guide

Secure Web Gateways (SWG)

September 2026

Symantec Cloud Secure Web Gateway report

Download Symantec Cloud Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

No data available

Symantec Web Security Service

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

GoodAccess is a cybersecurity platform enabling medium-sized enterprises to implement Zero Trust Architecture (ZTA) effortlessly, offering protection for remote and hybrid workforces.

GoodAccess empowers enterprises by providing a low-code, hardware-free SASE/SSE platform. It simplifies deploying zero trust architectures quickly, integrating with both modern SaaS applications and legacy systems. This makes it an ideal choice for businesses with 50-5,000 employees, particularly those adopting multi-cloud and SaaS environments. GoodAccess safeguards infrastructures by unifying them under a stringent zero-trust model, utilizing advanced technologies to address major cybersecurity challenges.

What are the key features of GoodAccess?

Remote access and BYOD—Simplifies device security enforcement with detailed device inventory and posture checks.
Multi-factor authentication (MFA)—Offers a unified solution for securing access to all critical systems including legacy applications.
Identity-based access control (IAM/FwaaS)—Implements zero-trust principles allowing for identity-driven access management using SSO and SCIM protocols.
Network encryption and segmentation—Provides maximum granularity in segmentation, significantly reducing the potential attack surface.
Full control and visibility—Enhances oversight with security logs and integrated SIEM, ensuring company-wide insight.

What benefits do reviews highlight about GoodAccess?

Ease of setup and use—Users can deploy efficiently without needing extensive technical expertise.
Seamless SaaS integration—Maintains high accessibility while supporting complex environments.
Cost efficiency—Promotes resource savings by offering a low-code approach with fast deployment.
Strong support services—Offers responsive assistance, aiding in smooth operations.
Consistent reliability—Ensures steady performance, bolstered by strong network integration.

GoodAccess finds application in industries focusing on remote work, particularly those needing secure point-to-point network connections. It serves technical teams seeking to optimize cloud operations, enhance network management, and ensure compliance. The platform is valuable for organizations aiming to support a hybrid workforce and achieve robust endpoint protection.

GoodAccess

Symantec Cloud Secure Web Gateway provides effective web security solutions designed to protect against internet threats while ensuring secure access to web applications.

Designed for companies seeking reliable web security, Symantec Cloud Secure Web Gateway offers a resilient platform to defend against threats and control web access. It leverages advanced technologies to filter undesirable content and protect sensitive data. It enables secure browsing and delivers robust policy enforcement to keep enterprise networks safe, helping businesses stay compliant and safeguard their data against modern cyber threats.

What are the key features of Symantec Cloud Secure Web Gateway?

Advanced Threat Protection: Safeguards against sophisticated malware and cyber threats.
Content Filtering: Blocks unwanted web content and enforces safe browsing policies.
Data Loss Prevention: Protects sensitive data from being exposed or stolen.
HTTPS Inspection: Monitors encrypted traffic to prevent threats and ensure compliance.
Access Control: Enables granular control over user and device web access.

What are the benefits when evaluating Symantec Cloud Secure Web Gateway?

Enhanced Security: Provides comprehensive protection against web-based threats.
Cost Efficiency: Reduces risks and potential data breach costs with advanced protection.
Compliance Assurance: Helps maintain compliance with industry regulations.
Scalability: Easily adapts to growing organizational demands without compromising performance.
User Productivity: Encourages secure access to necessary resources improving productivity.

In industries like finance and healthcare, Symantec Cloud Secure Web Gateway is crucial for protecting confidential data and ensuring secure communications. Its ability to implement strict compliance measures makes it a preferred choice for sectors with high regulatory standards. By preventing data breaches and unauthorized access, it supports enterprises in maintaining their business integrity and reputation.

Broadcom

Sample Customers

Trusted by global enterprises and government agencies.

Information Not Available

Buyer's Guide

GoodAccess vs. Symantec Cloud Secure Web Gateway

September 2026

Free Report: GoodAccess vs. Symantec Cloud Secure Web Gateway

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