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GoodAccess vs Symantec Cloud Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Enterprise Infrastructure VPN (22nd), ZTNA (15th)
Symantec Cloud Secure Web G...
Ranking in Secure Web Gateways (SWG)
29th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of GoodAccess is 0.9%, up from 0.2% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
GoodAccess0.9%
Symantec Cloud Secure Web Gateway0.8%
Other98.3%
Secure Web Gateways (SWG)
 

Featured Reviews

Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Simplifies management by shifting from on-premises solutions to cloud-based
Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"GoodAccess has significantly improved security in our organization."
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"The dashboard is pretty sleek and complete."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"Their user interface is intuitive as it is easy to navigate."
"The solution has easy-to-use administration and offers an easy implementation."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
"The product is easy to install and deploy on the cloud."
"This solution does not require much administration."
 

Cons

"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"I've found some bugs."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"The price tier is not suited for small teams."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"Symantec support is not very good. It is now outsourcing a significant portion of its support desk functions to distributors, who are taking over some of the help desk responsibilities."
"The product is cost-effective, considering its features, technology, and support services."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"WSS runs slowly sometimes, I would like for this to be looked into."
 

Pricing and Cost Advice

Information not available
"The price is fixed and affordable."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Healthcare Company
14%
Construction Company
13%
Comms Service Provider
9%
Financial Services Firm
18%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often encounter issues during large deployments. For example, problems may arise when sca...
What is your experience regarding pricing and costs for Symantec Cloud Secure Web Gateway?
Symantec is now part of Broadcom, and their pricing is comparable to others in the market. It's reasonably priced relative to similar products.
What advice do you have for others considering Symantec Cloud Secure Web Gateway?
Customers are increasingly adopting web isolation to enhance their network security. While this technology is costly, organizations carefully evaluate the risks and rewards. Many choose to route on...
 

Also Known As

No data available
Symantec Web Security Service
 

Overview

Find out what your peers are saying about GoodAccess vs. Symantec Cloud Secure Web Gateway and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.