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Glean Platform vs Kore.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Glean Platform
Ranking in AI-Agent Builders
7th
Ranking in AI Customer Support
4th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Indexing and Search (6th), Search as a Service (8th), AI Software Development (36th)
Kore.ai
Ranking in AI-Agent Builders
14th
Ranking in AI Customer Support
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AI Customer Experience Personalization (60th), AI Security (42nd), AI IT Support (18th)
 

Mindshare comparison

As of April 2026, in the AI-Agent Builders category, the mindshare of Glean Platform is 3.9%. The mindshare of Kore.ai is 3.2%, down from 27.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Agent Builders Mindshare Distribution
ProductMindshare (%)
Glean Platform3.9%
Kore.ai3.2%
Other92.9%
AI-Agent Builders
 

Featured Reviews

Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
9%
Computer Software Company
9%
Outsourcing Company
8%
Construction Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something small or minor.
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
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Comparisons

 

Also Known As

Glean Work AI Platform
No data available
 

Overview

 

Sample Customers

Information Not Available
Leading banks & Enterprise Companies
Find out what your peers are saying about UiPath, n8n.io, Microsoft and others in AI-Agent Builders. Updated: March 2026.
885,728 professionals have used our research since 2012.