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FSM Grid vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FSM Grid
Ranking in Field Service Management
36th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Siebel
Ranking in Field Service Management
7th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (18th), Product Configuration and Quoting (10th)
 

Mindshare comparison

As of June 2025, in the Field Service Management category, the mindshare of FSM Grid is 1.2%, up from 0.3% compared to the previous year. The mindshare of Siebel is 6.1%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management
 

Featured Reviews

Use FSM Grid?
Share your opinion
it_user495873 - PeerSpot reviewer
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.
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Comparisons

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Overview

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Sample Customers

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Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: May 2025.
853,960 professionals have used our research since 2012.