We performed a comparison between Freshsales and Influitive AdvocateHub based on real PeerSpot user reviews.
Find out in this report how the two Social CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Freshsales because it's integrated with Shopify which we use to host our website."
"One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams."
"Freshsales is user-friendly, scalable and stable."
"The solution is a low-cost CRM product compared to other CRM alternatives."
"Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap."
"We are better equipped to engage with our customers on a regular basis using the program."
"It has helped tremendously when it comes to driving our customer story pipeline."
"Influitive has always been great at listening to feedback when it comes to new product suggestions, which is nice as a regular user."
"It allows me to be able to create challenges around questions that I have, then in return, I can get instant results which are amazing."
"We have a problem with the time to delivery for our customers, although this is not specific to this solution. Time to delivery can be 90 days."
"The solution needs to improve the user experience and leads capture."
"The price of this solution could be improved as well as the reporting functionality."
"It lacks customizability for complex and larger use cases."
"The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports."
"One thing that I would like to see improved is the number of challenges listed in each experience."
"I have suggested notifications within the platform for new challenges and also a more engaged platform for each community member to interact with one another."
Earn 20 points
Freshsales is ranked 35th in CRM with 5 reviews while Influitive AdvocateHub is ranked 10th in Social CRM. Freshsales is rated 7.8, while Influitive AdvocateHub is rated 9.2. The top reviewer of Freshsales writes "Helps to manage sales pipeline". On the other hand, the top reviewer of Influitive AdvocateHub writes "Enables nimble communication with our brand's promoters and pushes out product information". Freshsales is most compared with monday.com, Blackbaud CRM and Apollo.io, whereas Influitive AdvocateHub is most compared with . See our Freshsales vs. Influitive AdvocateHub report.
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We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.