Fortra's Intermapper vs SCOM comparison

Fortra and Microsoft are both solutions in the Network Monitoring Software category. Fortra is ranked #80, while Microsoft is ranked #25 with an average rating of 7.8. Fortra holds a 0.5% mindshare in NMS, compared to Microsoft’s 1.4% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 86% of Microsoft users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

2,040 Views
1,958 Comparison Views

100% willing to recommend

SCOM

Read 83 SCOM reviews

10,547 Views
7,066 Comparison Views

86% willing to recommend

Fortra's Intermapper

SCOM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

SCOM and Fortra's Intermapper are competitive products in network monitoring and management. SCOM often has a decisive advantage due to its advanced monitoring capabilities and integration with Microsoft products, whereas Fortra's Intermapper is favored for its intuitive network mapping features and ease of use.

Features: SCOM integrates robustly with Microsoft environments and offers comprehensive features like application performance monitoring, automation, and extensive system health diagnostics. Fortra's Intermapper provides real-time network visibility, intuitive network mapping, and straightforward alert functionalities.

Room for Improvement: SCOM could benefit from simplifying its setup process, reducing resource consumption, and enhancing user interface intuitiveness. Fortra's Intermapper might improve by expanding integration capabilities, enhancing reporting features, and offering more advanced monitoring options.

Ease of Deployment and Customer Service: SCOM deployment is complex, often requiring additional configurations, supported well within Microsoft's service ecosystems. Fortra's Intermapper is praised for easy deployment and responsive customer service, making it attractive for users seeking a straightforward setup.

Pricing and ROI: SCOM usually involves high initial costs, with ROI closely linked to usage within Microsoft-intensive infrastructures. Fortra's Intermapper tends to have lower setup costs and offers quicker ROI owing to its ease of use and fast deployment.

To learn more, read our detailed Fortra's Intermapper vs. SCOM Report (Updated: August 2026).

Buyer's Guide

Fortra's Intermapper vs. SCOM

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

80th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SCOM

Ranking in Network Monitoring Software

25th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (5th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SCOM	1.4%
Fortra's Intermapper	0.5%
Other	98.1%

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Akshita Kukreja

Assistant Manager at SMS group GmbH

Have integrated effective monitoring and seamless alerting with improved visualization capabilities

The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"Put Intermapper in as your base to start from, hands-down."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's all today portal-based which is a good feature for us."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"This is a product that does more generally than any of the competing solutions."

"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."

"Because it's Windows-based, it actually reports quite well, reports everything you can think of on the Windows server, and allows you to monitor anything, making it excellent for those in the Windows world as it's very good at it."

"I like the historical reporting of observer metrics, and it's a fairly user-friendly solution."

"We like the deployment of the machines and the features that they have, and it's easy to use."

"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."

"The product has helped our organization with in-depth monitoring."

"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."

More SCOM pros

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"I'd love to see more of the network management side of it coming back into it."

"I have seen instances where Intermapper does not seem to recover from network changes."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"The solution can be improved by expanding to cloud usage."

"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications."

"The price could be improved."

"On-prem network monitoring is something that could be improved drastically."

"Microsoft needs to train more people about how to sell SCOM (and other System Center family products) because there are a lot of emerging technologies that are replacing Microsoft."

"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."

"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."

"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."

More SCOM cons

Pricing and Cost Advice

Information not available

"The pricing and licensing are fair."

"It is more expensive than the competition."

"We have to pay for a license and the price is fine for us."

"Our licensing fees are approximately $30 per user, per month."

"There is a license needed to use this solution and it is paid annually."

"We have an EA with Microsoft, and it comes as part of the EA."

"SCOM's pricing is average."

"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."

More SCOM pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Construction Company

10%

Outsourcing Company

10%

Comms Service Provider

Financial Services Firm

14%

Government

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	22
Large Enterprise	54

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for SCOM?

I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.

See all answers

What needs improvement with SCOM?

We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...

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What is your primary use case for SCOM?

My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...

See all answers

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Product Reports

Buyer's Guide

Network Monitoring Software

August 2026

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Buyer's Guide

SCOM

July 2026

Download SCOM product report

Also Known As

HelpSystems Intermapper

System Center Operations Manager, SCOM 2012

Overview

Fortra's Intermapper offers real-time network mapping and monitoring, ideal for IT teams seeking a reliable visualization and alerting tool to maintain uptime and connectivity.

Ideal for IT environments, Fortra's Intermapper provides dynamic and intuitive network mapping capabilities. Known for its ability to display an up-to-date graphical view of IT infrastructure, this solution enables proactive monitoring through instant alerts and performance insights. It helps IT teams swiftly address potential issues, ensuring consistent connectivity and performance.

What are the key features of Fortra's Intermapper?

Real-Time Network Mapping: Displays live network status for immediate infrastructure insight.
Customizable Alerts: Allows personalized notifications for targeted problem-solving.
Performance Monitoring: Tracks metrics to preemptively identify potential disruptions.
Cross-Platform Compatibility: Supports different operating systems for wider usability.
Historical Data Maintenance: Retains past network data for trend analysis and reporting.

Which benefits or ROI can users expect from Fortra's Intermapper?

Improved Network Visibility: Enhances understanding of network status and layout.
Faster Issue Resolution: Real-time alerts and monitoring minimize downtime.
Cost Efficiency: By reducing outages, operational costs decrease significantly.
Enhanced User Experience: Stable networks boost overall end-user satisfaction.

In industries such as healthcare, finance, and education, Fortra's Intermapper is a vital tool for maintaining high network performance and reliability. It plays a crucial role in environments where uptime is critical, ensuring that network issues are resolved swiftly to support essential operations.

Fortra

SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.

SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.

What are key features of SCOM?

Microsoft Environment Monitoring: Specialized for Windows servers and applications such as SQL, Exchange, and SharePoint.
Integration Capabilities: Seamless integration with Active Directory and Azure for streamlined operations.
Customizable Dashboards: Tailor visual data displays to enhance monitoring and decision-making.
Extensive Management Packs: Broad range of management packs for enhanced resource and application control.
Robust Alert Mechanisms: Comprehensive alerting to maintain service stability and address potential issues promptly.

What benefits should users seek in reviews?

Operational Efficiency: Enhanced management of server applications and infrastructure.
Comprehensive Monitoring: Detailed insights into performance and service availability.
Proactive Issue Notification: Timely alerts for quick issue resolution.
Improved Control: More efficient server management through automation and visibility.

In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.

Microsoft

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Dialog Telekom

Buyer's Guide

Fortra's Intermapper vs. SCOM

August 2026

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