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Fortra's Intermapper vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
84th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Network Monitoring Software
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AL
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"It's all today portal-based which is a good feature for us."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"We are able to do problem determination on runaway processes."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."
"The product has helped our organization with in-depth monitoring."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"It is very good at monitoring Microsoft Server."
 

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"It would be a much better product if Microsoft provided management packs with the product."
"The initial setup should be easier to complete."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"On-prem network monitoring is something that could be improved drastically."
"The interface is a little bit cumbersome and certain actions could be simplified."
"All of the areas of reporting are very bad and need to be improved."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
 

Pricing and Cost Advice

Information not available
"We have an enterprise agreement that includes this product as part of it."
"The platform is cost-effective due to our existing Microsoft support."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"There is a license needed to use this solution and it is paid annually."
"We have to pay for a license and the price is fine for us."
"We have an EA with Microsoft, and it comes as part of the EA."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Government
19%
University
7%
Recreational Facilities/Services Company
7%
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Comparisons

 

Also Known As

HelpSystems Intermapper
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Dialog Telekom
Find out what your peers are saying about Fortra's Intermapper vs. SCOM and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.