Fortra's Intermapper vs LiveAction LiveNX comparison

Fortra and BlueCat are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while BlueCat is ranked #44 with an average rating of 7.5. Fortra holds a 0.3% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 80% of BlueCat users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

408 Views
169 Comparison Views

100% willing to recommend

LiveAction LiveNX

Read 9 LiveAction LiveNX reviews

1,342 Views
687 Comparison Views

80% willing to recommend

Fortra's Intermapper

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

LiveAction LiveNX and Fortra's Intermapper are network monitoring solutions competing for different use cases. LiveNX has the upper hand in feature richness with deep packet inspection capabilities, while Intermapper is noted for its scalability and ease of use.

Features: LiveAction LiveNX offers comprehensive network visualization, enabling deep packet inspection and advanced flow analysis, ideal for troubleshooting automation. It provides robust analytical capabilities that serve large enterprises. Fortra's Intermapper focuses on real-time network monitoring and mapping, offering dynamic environments auto-discovery and detailed alerting, making immediate network insights readily available.

Room for Improvement: LiveAction LiveNX could enhance its scalability features and simplify its user interface to lower the deployment learning curve. Increased cost-efficiency and better integration with third-party tools would be beneficial. For Fortra's Intermapper, adding more detailed analytics and increasing its network visualization capacity could improve its offerings. Enhancing its advanced troubleshooting capabilities would attract larger enterprises, and expanding customer service options could improve user satisfaction.

Ease of Deployment and Customer Service: Fortra's Intermapper stands out with a straightforward deployment process and responsive support, suitable for varying network scales. While LiveAction LiveNX provides robust customer service, its deployment process requires more resources and is complex, potentially leading to a steeper learning curve but offering powerful configurability.

Pricing and ROI: LiveAction LiveNX tends to have a higher initial setup cost but delivers significant ROI through its advanced analytical capabilities, targeting large enterprises needing detailed insights. Fortra's Intermapper is more cost-effective at entry-level pricing, appealing to smaller operations aiming for rapid ROI and immediate network insight. Intermapper is often favored for its affordability, whereas LiveNX offers comprehensive network analytics, justifying its higher setup costs with long-term benefits.

To learn more, read our detailed Fortra's Intermapper vs. LiveAction LiveNX Report (Updated: June 2025).

Buyer's Guide

Fortra's Intermapper vs. LiveAction LiveNX

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LiveAction LiveNX

Ranking in Network Monitoring Software

44th

Average Rating

7.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (48th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's all today portal-based which is a good feature for us."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"Its analytical capability is really good."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"The intention and the idea of the filter is great."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

More LiveAction LiveNX pros

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"They need to create a more simplified UI."

"Sometimes the solution does not register devices properly and that is a bug."

"The only downside to this software is the price."

"The tool crashes sometimes when we try to pull reports simultaneously."

"This is a horrible solution and I think everything needs to be improved."

"Maintenance is required for the system."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

More LiveAction LiveNX cons

Pricing and Cost Advice

Information not available

"It's very expensive."

"The solution is fairly expensive compared to other products."

"We use the free version."

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Top Industries

By visitors reading reviews

Manufacturing Company

22%

Government

19%

Computer Software Company

University

Computer Software Company

14%

Manufacturing Company

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

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What needs improvement with LiveAction LiveNX?

In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.

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What is your primary use case for LiveAction LiveNX?

For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...

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Compared 9% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

May 2025

Download Fortra's Intermapper product report

Buyer's Guide

LiveAction LiveNX

June 2025

Download LiveAction LiveNX product report

Also Known As

HelpSystems Intermapper

LiveNX

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

Fortra's Intermapper vs. LiveAction LiveNX

June 2025

Free Report: Fortra's Intermapper vs. LiveAction LiveNX

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