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Fortra's Alert Logic MDR vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Alert Logic MDR
Ranking in SOC as a Service
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (28th), Managed Detection and Response (MDR) (19th)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of October 2025, in the SOC as a Service category, the mindshare of Fortra's Alert Logic MDR is 8.0%, up from 6.0% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 14.7%, down from 20.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR14.7%
Fortra's Alert Logic MDR8.0%
Other77.3%
SOC as a Service
 

Featured Reviews

reviewer2191746 - PeerSpot reviewer
It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.
Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.
DayaramGoyal - PeerSpot reviewer
Offers automation but requires enhancements for intuitive configuration
Palo Alto Networks Cortex XSOAR is a good product with enhanced and efficient playbooks, as demonstrated during our use case simulations. We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs. The analytics feature in Palo Alto Networks Cortex XSOAR is impressive. The solution is quite exhaustive regarding integrations, with many pre-integrations available, especially for market-leading products. There might be challenges with make-in-India products, as they tend not to build the necessary connectors. This depends on whether you are selling to enterprises or other customers. For government customers, you might encounter many Indian products, such as firewalls, which could pose integration challenges unless you have open APIs. However, for market-leading products, there are ready-made integrations available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The solution provides threat intelligence with EDR."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"Its agility and scalability are valuable."
"It is a scalable solution."
"I am satisfied with the product overall."
"The solution is user-friendly and easy to configure."
 

Cons

"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"The documentation, especially with the initial setup, needs improvement."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"I would love to see more flexibility on what we can display and design on the dashboards."
"It doesn't offer automatic internet reports out of the box."
"The solution's technical support could be better."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The solution’s price and technical support could be improved."
 

Pricing and Cost Advice

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Alert Logic has better competitive pricing than some of its competitors."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"It is approx $10,000 or $20,000 per year for two user licenses."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The solution is based on an annual licensing model that is expensive."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
14%
Educational Organization
6%
Performing Arts
5%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise24
 

Questions from the Community

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What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is zero versus $20 million, which is why they have to make a decision.
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. We need to see improvements in that area to facilitate cyber analysts.
 

Also Known As

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Fortra's Alert Logic MDR vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.