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Fortinet FortiToken vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.8
Fortinet FortiToken enhances ROI by improving authentication, reducing unauthorized access, and benefiting enterprises with its non-subscription model.
Sentiment score
3.6
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
 

Customer Service

Sentiment score
7.0
Fortinet FortiToken support is generally positive, with effective resolutions despite some response time and communication challenges.
Sentiment score
6.1
Ping Identity Platform's support is praised for rapid P1 responses but critiqued for slow non-critical responses and portal confusion.
Their resolution time is timely, and they provide solutions efficiently.
Presale lead at a tech services company with 51-200 employees
I am satisfied with their service.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
Iam Consultant at itcinfotech
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
Senior Analyst at Toll Holdings Limited
 

Scalability Issues

Sentiment score
8.3
Fortinet FortiToken is scalable and adaptable, but faces hardware and migration challenges; user interface improvements are suggested.
Sentiment score
7.3
Ping Identity Platform excels in scalability, efficiently managing large user bases and high traffic with minimal disruptions.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
Head of Technology at Techfruits
I would rate scalability for Fortinet FortiToken as nine and a half or ten.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Fortinet FortiToken is praised for reliability, despite rare authentication issues, outperforming alternatives like Microsoft Authenticator in consistency.
Sentiment score
7.9
Ping Identity Platform is reliable with minimal downtime; users value its stability despite occasional integration and security update challenges.
I would rate stability for Fortinet FortiToken as the best solution.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
Presale lead at a tech services company with 51-200 employees
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
Founder at APSSIAM
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Senior Analyst at Toll Holdings Limited
Overall, I see PingFederate as a stable product.
Iam Consultant at itcinfotech
 

Room For Improvement

Fortinet FortiToken requires better integration, improved support, and user-friendly features due to its costly, complex, and inflexible nature.
Ping Identity Platform struggles with complexity, costs, limited legacy integration, and requires UI, troubleshooting, and integration improvements.
Any Fortinet FortiToken cannot be removed; if a box expires or loses support, it cannot be removed, and customers must purchase it from scratch.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If I can receive it on email, it would be more flexible.
Network Administrator at a tech company with 1-10 employees
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Senior Analyst at Toll Holdings Limited
 

Setup Cost

Fortinet FortiToken is affordable and integrates well, but recent price increases and regional perception vary its cost-effectiveness.
Ping Identity Platform offers cost-effective pricing appealing to large enterprises, with pricing starting at $20,000 annually.
Discounts are often provided to close deals, making it a cost-effective solution.
Presale lead at a tech services company with 51-200 employees
The pricing for FortiToken is not low; I regard it as medium-priced.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
Senior Analyst at Toll Holdings Limited
 

Valuable Features

Fortinet FortiToken delivers strong security and ease of use with flexible authentication options and effective integration, enhancing user access.
Ping Identity Platform offers robust features like MFA, RBAC, and API security, boasting ease of use and extensive integration.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
Presale lead at a tech services company with 51-200 employees
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
Founder at APSSIAM
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
VP Engineering at Inspirit Vision
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of June 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 2.4%, down from 6.3% compared to the previous year. The mindshare of Ping Identity Platform is 2.9%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Fortinet FortiToken2.4%
Ping Identity Platform2.9%
Other94.7%
Authentication Systems
 

Featured Reviews

Ahmed Auf - PeerSpot reviewer
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Has strengthened user authentication and remains reliable despite recent license transfer limitations
I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
8%
Financial Services Firm
21%
Manufacturing Company
8%
Retailer
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What advice do you have for others considering Fortinet FortiToken?
We use Fortinet and their products. I understand your points about Fortinet FortiToken. It is easy to integrate Fortinet FortiToken with solutions such as FortiGate, FortiAuthenticator, or FortiClo...
What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It pr...
What is your primary use case for PingAccess?
The use case I mentioned, particularly for Single Sign-On, is that we have used it for Single Sign-On. It allows users to access multiple applications with one set of credentials. Users don't need ...
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Fortinet FortiToken vs. Ping Identity Platform and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.