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Fortinet FortiToken vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.8
Fortinet FortiToken enhances ROI by improving authentication, reducing unauthorized access, and benefiting enterprises with its non-subscription model.
Sentiment score
5.3
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
 

Customer Service

Sentiment score
7.0
Fortinet FortiToken support is generally positive, with effective resolutions despite some response time and communication challenges.
Sentiment score
6.3
Ping Identity Platform offers responsive, knowledgeable support with some portal confusion; ratings typically range from six to eight.
I am satisfied with their service.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Their resolution time is timely, and they provide solutions efficiently.
Presale lead at a tech services company with 51-200 employees
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
 

Scalability Issues

Sentiment score
8.3
Fortinet FortiToken is scalable and adaptable, but faces hardware and migration challenges; user interface improvements are suggested.
Sentiment score
7.2
Ping Identity Platform efficiently scales for diverse users, featuring adaptable environments, clustering, and load balancing for seamless performance.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
Head of Technology at Techfruits
I would rate scalability for Fortinet FortiToken as nine and a half or ten.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Fortinet FortiToken is praised for reliability, despite rare authentication issues, outperforming alternatives like Microsoft Authenticator in consistency.
Sentiment score
7.8
Ping Identity Platform is stable, generally rated 8-10/10, with minor issues in integrations and external dependencies.
I would rate stability for Fortinet FortiToken as the best solution.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
Presale lead at a tech services company with 51-200 employees
 

Room For Improvement

Fortinet FortiToken requires better integration, improved support, and user-friendly features due to its costly, complex, and inflexible nature.
Ping Identity Platform needs improvements in biometrics, integration, cloud capabilities, user interface, and documentation for better security and flexibility.
Any Fortinet FortiToken cannot be removed; if a box expires or loses support, it cannot be removed, and customers must purchase it from scratch.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
If I can receive it on email, it would be more flexible.
Network Administrator at a tech company with 1-10 employees
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
Assistant Manager-Networks at a university with 1,001-5,000 employees
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
 

Setup Cost

Fortinet FortiToken is affordable and integrates well, but recent price increases and regional perception vary its cost-effectiveness.
Ping Identity Platform offers competitive, subscription-based pricing, ideal for large enterprises but less suitable for smaller companies.
Discounts are often provided to close deals, making it a cost-effective solution.
Presale lead at a tech services company with 51-200 employees
The pricing for FortiToken is not low; I regard it as medium-priced.
Assistant Manager-Networks at a university with 1,001-5,000 employees
 

Valuable Features

Fortinet FortiToken delivers strong security and ease of use with flexible authentication options and effective integration, enhancing user access.
Ping Identity Platform offers customizable authentication, robust security features, and seamless integration for diverse client needs and device management.
Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
Assistant Manager-Networks at a university with 1,001-5,000 employees
The most important benefit of Fortinet FortiToken is the security it provides for accessing the intranet inside the office.
Director at Widya Presisi Solusi
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
VP Engineering at Inspirit Vision
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (4th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 3.3%, down from 6.6% compared to the previous year. The mindshare of Ping Identity Platform is 3.7%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Fortinet FortiToken3.3%
Ping Identity Platform3.7%
Other93.0%
Authentication Systems
 

Featured Reviews

Ahmed Auf - PeerSpot reviewer
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Has strengthened user authentication and remains reliable despite recent license transfer limitations
I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
report
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884,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
8%
Government
7%
Manufacturing Company
6%
Financial Services Firm
21%
Manufacturing Company
9%
Retailer
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Fortinet FortiToken vs. Ping Identity Platform and other solutions. Updated: March 2026.
884,192 professionals have used our research since 2012.