Fortinet FortiSIEM vs ManageEngine OpManager comparison

"This solution offers extensive customization options, making it possible to adapt it precisely to their requirements."

"The most valuable feature is the ability to view all the network events on a single pane and find the point of contact or point of the incident."

"These aspects make Fortinet FortiSIEM a valuable choice."

"It detects new technologies, vulnerabilities, and emerging threats on the internet."

"The solution is very stable. It's run for years without the need to do anything except, add new patches when they are available, which are always a good idea to install."

"Easy alert setup which enables different alerts in different categories."

"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."

"The most valuable features of Fortinet FortiSIEM are the SD-WAN, Global LAN, and application controls."

"The most valuable feature is the network-related reporting."

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

"The tool is useful for SNMP monitoring."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"Monitoring is the most valuable feature of this solution."

"The setup was easy."

"We have found the solution to be stable."

"The tool's technical team's response time is too high, and they are not available even when they know that there are many pending issues."

"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."

"The biggest thing that could be better is a quicker response to support cases."

"Their product support, in general, is not that great. The product support is in the same ecosystem. Their support is improving but it's not that great.vvv"

"With FortiSIEM, the issue has to do with the ways we can generate a report. It's not as flexible compared to that with other SIEM tools, like Splunk."

"Their technical support is horrible. By horrible, I mean a train wreck of a disaster that has fallen off a bridge and caught fire."

"When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement."

"They need to integrate better with Cisco and Palo Alto."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"We get a lot of false alerts."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The solution's reports need to include the number of applications consumed."

"The data provided by the tool is not accurate."

"For the implementation part, I am facing issues when configuring the business view."

"The pricing could be cheaper. The initial integration does cost a bit."

"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."

"The tool is really expensive. For what the tool does for our team, the price is fair."

"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."

"We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that."

"Pricing is determined based on the customer's budget."

"Fortinet's products are not expensive, it is less than the competition."

"The price of Fortinet FortiSIEM was reasonable compared to other solutions."

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"It is reasonably priced."

"The solution is highly affordable"

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The price for ManageEngine OpManager is average."

"ManageEngine OpManager is cheaper than SolarWinds."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."