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Fortinet FortiMail Cloud vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
6.4
Microsoft Exchange Online Protection offers cost-effective email security, reducing incidents and boosting productivity over competitors like Trend and AppRiver.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
6.3
Microsoft Exchange Online Protection customer service is praised for availability but criticized for inconsistent response quality and speed.
I would rate the technical support from Fortinet as ten out of ten.
The customer service and technical support from Fortinet could improve.
I didn't receive a root cause analysis, not even a single time, for any issues.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.8
Microsoft Exchange Online Protection offers scalable security solutions despite some limitations, appreciated for ease of use and high satisfaction.
It is highly scalable, so I can give it a ten out of ten on that.
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
7.7
Microsoft Exchange Online Protection is reliable, scoring high in stability, with issues mainly from configuration and occasional interface changes.
I would give it a high stability rating of nine out of ten.
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Microsoft Exchange Online Protection needs better integration, enhanced security features, improved user experience, and competitive pricing for increased effectiveness.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
We can't import files into the Fortinet FortiMail Cloud sensors.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Microsoft Exchange Online Protection offers tiered pricing, seen as high but justified by robust security and scalability features.
The price is relatively expensive.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Microsoft Exchange Online Protection offers scalable, user-friendly security features with AI-enhanced threat management and seamless integration with Microsoft tools.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
The return on investment for us was achieved since we did not have similar incidents again in our environment.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
It offers more features and better security, making it the best option for corporate environments.
In the last three years, has resulted in no antivirus problems.
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (6th)
Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Email Security (6th), Anti-Malware Tools (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 2.8%, up 1.7% compared to last year.
Microsoft Exchange Online Protection (EOP), on the other hand, focuses on Anti-Malware Tools, holds 1.3% mindshare, down 1.8% since last year.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud2.8%
SendGrid17.9%
MailChimp14.2%
Other65.1%
Cloud Email
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)1.3%
Microsoft Defender for Endpoint14.2%
F-Secure Total6.1%
Other78.4%
Anti-Malware Tools
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
7%
Non Profit
7%
Financial Services Firm
6%
Computer Software Company
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Besides price, the main room for improvement includes the sandbox or something similar; the usability that solutions are focused on. I have not really utilized its anti-phishing features because th...
What is your primary use case for Microsoft Exchange Online Protection?
I'm reviewing different solutions because I work for a consulting company, and we are dealing with a review. We use Peer review for that to find some information, which is very useful. I am certifi...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
867,370 professionals have used our research since 2012.