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Fortinet FortiMail Cloud vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
22
Ranking in other categories
Cloud Email (6th), Secure Email Gateway (SEG) (7th)
Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (6th), Anti-Malware Tools (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.1%, up 1.5% compared to last year.
Microsoft Exchange Online Protection (EOP), on the other hand, focuses on Anti-Malware Tools, holds 1.3% mindshare, down 2.1% since last year.
Cloud Email
Anti-Malware Tools
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiMail Cloud is very fast."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"Overall, it is a comprehensive and reliable solution."
"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production."
"The most valuable features are email ATB and Malware Analysis."
"The encryption features are most valuable to us."
"Fortinet is good at providing security beyond our email solution assets."
"I like the product's ZAP feature."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The product protects against malware."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It is an easy solution."
 

Cons

"The dashboard could use improvement."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"Its GUI needs improvement."
"Networking should be simplified."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"The product could be improved by extending reporting tools and adding options for notification."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Some features, like encryption, are not available."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"The solution needs to improve its backup."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
 

Pricing and Cost Advice

"I see how manageable and flexible the licenses are."
"The price of this solution could be more competitive."
"It's on a subscribed basis."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"You only have to purchase one license for multiple participants."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The solution is expensive but is backed by Microsoft's reputation."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The price could be lower."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The price of Microsoft Exchange Online Protection is reasonable."
"The solution falls on the higher or more expensive side of the spectrum."
"Online Protection is fairly expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
7%
Hospitality Company
6%
Non Profit
5%
Computer Software Company
15%
Financial Services Firm
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value. The solution provides cost-saving and scalable options, especially in a clou...
What needs improvement with Fortinet FortiMail Cloud?
The flexibility of the product is an area that could be improved. It would be beneficial to enhance flexibility for better adaptation to various customer environments.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
856,873 professionals have used our research since 2012.