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Fortinet FortiGate-VM vs Netgate pfSense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Organizations benefit financially and operationally with Fortinet FortiGate, citing savings, increased productivity, better security, and centralized management.
Sentiment score
4.5
Fortinet FortiGate-VM enhances network stability and security, offering cost savings and scalability, though ROI perceptions vary among users.
Sentiment score
6.5
Netgate pfSense provides cost-effective network management with inexpensive hardware, eliminating costly licenses, and offering reliable, low-maintenance features.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
They have a platform that organizes their networks and access effectively.
We haven't used MPLS for over five years now, and it was extremely beneficial to see the changes from MPLS to SD-WAN using Fortinet FortiGate.
If they can save their data from attackers then it would save them at least two days of not working plus the cost of recovery, which would be much more than the cost of the system and maintenance.
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
In four years of using it, that payment of 189 dollars per year has already paid off.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is praised for knowledgeable staff but criticized for inconsistent responsiveness and varying service quality.
Sentiment score
5.5
Fortinet FortiGate-VM support is praised for responsiveness but faces criticism for response times, expertise, and regional consistency.
Sentiment score
7.9
pfSense users benefit from robust online resources and community support, with paid services praised for promptness and professionalism.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
The speed of Fortinet's technical support is significantly faster compared to Palo Alto.
Their support is helpful and effective.
The end-user support is delayed at levels L2 and L3.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate is scalable, adaptable for business needs, but requires advanced planning to avoid hardware and licensing issues.
Sentiment score
7.2
Fortinet FortiGate-VM offers scalable and efficient performance in virtual environments, with flexibility and enhanced capacity compared to hardware.
Sentiment score
6.6
Netgate pfSense is highly scalable and adaptable, efficiently managing network demands and supporting seamless expansion across various environments.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Scalability is well-supported, with the notable ability to implement features easily.
It can start with a single core and scale up to a 32-core license for a robust deployment.
We currently have a little over 2,000 users working with Fortinet FortiGate in our environment.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is praised for its stability and performance, though some models face issues with high traffic.
Sentiment score
6.1
Fortinet FortiGate-VM is generally reliable, with occasional stability issues that improve with proper sizing, configuration, and updates.
Sentiment score
6.5
Netgate pfSense is highly reliable and stable, often rated top-tier, with most issues stemming from non-software factors.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
The product has been very stable, based on my ten to eleven years of experience.
In the past couple of years, they started releasing numerous new features, and things have become somewhat unstable.
The traffic is stable and seamless.
I rate the solution's stability a ten out of ten.
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
 

Room For Improvement

FortiGate needs improvements in interface stability, user experience, reporting, VPNs, licensing costs, documentation, performance, and support.
Fortinet FortiGate-VM requires improvements in UI, stability, support, pricing, cloud integration, analytics, and user-friendly management.
Netgate pfSense needs enhancements in reporting, security features, user interface, compatibility, documentation, and integration with third-party tools.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
I am concerned about Fortinet's ability to help us meet regulatory compliance because its optimal functionality requires deploying all solutions within the mesh as Fortinet products.
The API needs better integration to match accounts and objects more effectively.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly.
They should support the idea of configuration management as code from source code and provide a more robust API for managing the pfSense configuration.
 

Setup Cost

Fortinet FortiGate is valued for cost-effectiveness, clear licensing, but renewal costs can vary compared to competitors.
Fortinet FortiGate-VM is competitively priced, with flexible licensing, though costs can rise with scaling and advanced features.
Netgate pfSense is a cost-effective, flexible firewall solution offering free software and optional paid support for enterprises.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
FortiGate is priced lower than Palo Alto.
The license for Fortinet FortiGate-VM costs 100K to 150K Philippine pesos per year for VM1 or VM2.
They could be slightly cheaper, however, Fortinet offers a good cost-benefit ratio.
The price of setup is approximately €500 to €800, which also includes the initial monitoring.
You can acquire a decent embedded PC for around a hundred dollars and install pfSense on it, effectively creating a robust firewall solution.
The product is free of cost.
 

Valuable Features

Fortinet FortiGate is valued for its high-performance security features, ease of use, scalability, and cost-effectiveness.
Fortinet FortiGate-VM provides robust security, easy management, seamless integration, flexibility, and cost-effective protection with comprehensive features and control.
Netgate pfSense is favored for its open-source flexibility, robust features, affordability, and strong community support for diverse networking.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
Fortinet is the only provider to have successfully set up a unified operating system on all its products in the network security ecosystem.
I appreciate FortiGate's flexibility, which allows for centralized management through FortiManager.
With pfSense, network configurations adhere to standard practices, facilitating troubleshooting without the need for complex overlays or policies.
The price point is the most valuable aspect of the solution.
I like the tool's flexibility in the sense that you do not have to buy an appliance. You can put it on your own hardware, and it can be very simplistic hardware with simple configurations.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Fortinet FortiGate-VM
Ranking in Firewalls
9th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
132
Ranking in other categories
No ranking in other categories
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
217
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.1%, up from 18.4% compared to the previous year. The mindshare of Fortinet FortiGate-VM is 1.8%, up from 1.5% compared to the previous year. The mindshare of Netgate pfSense is 11.1%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.1%
Netgate pfSense11.1%
Fortinet FortiGate-VM1.8%
Other67.0%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Sitti Ridzma Salahuddin - PeerSpot reviewer
Integrates seamlessly and helps with real-time threat response
Since the solution we offered was a complete suite with Fortinet FortiGate-VM, it was easier for them to manage because they have FortiManager as well. The main reason they wanted to position FortiGate in the cloud was so that they could easily deploy through FortiManager. That was the selling point we had for them. Especially for their multiple branches, where they had approximately 60 sites, and some assets were in AWS, it was really a good deployment opportunity. FortiManager and FortiAnalyzer were also part of that solution.
Jean-Pierre DAREYS - PeerSpot reviewer
Easy to use, configurable, flexible, excellent user group support
I'm not knowledgeable enough to suggest new features. The use has been very straightforward. Whatever questions I've had, I've found videos to help me on YouTube, or I've been able to ask the forums. I've also reached out to technical support and I've received help although there could be more videos or tutorials from Netgate, in addition to third parties who have already implemented it, which is great. I have suffered a lot of problems over time but I don't think the problems are related to the hardware or the software. I am convinced that the problems have been related to hacking during configuration. During the setup process, while experimenting, the device would stop working or the password would suddenly not allow access, requiring re-installation and re-configuration, it was very slow going until I moved to the cloud. The dashboard is a little bit slow and the reporting isn't always current or immediate but acceptable. I'm not sure I can make data-driven decisions due to insufficient volume. I would need enhanced reporting, statistics, playback. I haven't looked at the reports a lot since because you have to access the log files, time is an issue, I use it in a home office environment.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
7%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business261
Midsize Enterprise99
Large Enterprise143
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise30
Large Enterprise33
By reviewers
Company SizeCount
Small Business166
Midsize Enterprise33
Large Enterprise28
 

Questions from the Community

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Features comparison between Palo Alto and Fortinet firewalls
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Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigat...
What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
FortiGate Virtual Appliance, FortiGate-VM
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Security7 Networks, COOPENAE
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Fortinet FortiGate-VM vs. Netgate pfSense and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.