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Fortinet FortiGate-VM vs Netgate pfSense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Fortinet FortiGate-VM delivers cost savings, improved security, and efficiency, enhancing network management and reducing operational costs.
Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
Senior Network Consultant at Visionet Systems Inc.
They have a platform that organizes their networks and access effectively.
Pre-Sales Analyst at a comms service provider with 51-200 employees
We haven't used MPLS for over five years now, and it was extremely beneficial to see the changes from MPLS to SD-WAN using Fortinet FortiGate.
Chief Technology Officer at a consultancy with 11-50 employees
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Owner at SimpleIT
The total cost of ownership is extremely low when you compare it to a lot of the other devices or other gateway appliances that are available on the market.
Operations Manager at a tech services company with 11-50 employees
There's a significant return on investment.
IT Manager at a marketing services firm with 51-200 employees
 

Customer Service

Sentiment score
6.3
Fortinet's customer service is praised for fast responses, though expertise and language alignment could be improved for complex issues.
Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
Their support is helpful and effective.
Senior Network Consultant at Visionet Systems Inc.
The end-user support is delayed at levels L2 and L3.
Chief Executive Officer at a tech services company with 1-10 employees
They support us almost instantly.
Chief Technology Officer at GM Modular
When we're down, that's $8000 an hour on a $1500 firewall.
Chief information security officer at Center for Information Management, Inc.
Even though I wasn't a paying customer for support, they still gave me great guidance and helped me focus on the issues at hand.
Client Solutions Advisor at a tech vendor with 1,001-5,000 employees
The support is prompt and effective, making it well worth the investment.
Owner at GroupGates, LLC
 

Scalability Issues

Sentiment score
6.5
Fortinet FortiGate-VM is praised for scalability and flexibility, with strong performance across various organization sizes despite some limitations.
Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
Fortinet FortiGate-VM adapts effectively; for example, you have a limited number of VPN connections on VM01, accommodating around 1,000 remote users, and if the customer needs another endpoint, we can deploy VM02 and manage that transition effectively.
EMEA Enterprise Solutions Architect at a tech vendor with 1,001-5,000 employees
Scalability is well-supported, with the notable ability to implement features easily.
Assistant Operation Manger at IIJ Singapore
It can start with a single core and scale up to a 32-core license for a robust deployment.
Chief Executive Officer at a tech services company with 1-10 employees
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
IT Manager at a healthcare company with 11-50 employees
pfSense is almost infinitely scalable.
Owner at Xcelitek, LLC
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
CIO and President at Aim High! Inc.
 

Stability Issues

Sentiment score
6.5
Fortinet FortiGate-VM is stable with occasional bugs; support is efficient, and users rate stability favorably compared to competitors.
Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
The stability of Fortinet FortiGate is excellent.
CEO at Kapstone Technological Services LLP
The product has been very stable, based on my ten to eleven years of experience.
Assistant Operation Manger at IIJ Singapore
In the past couple of years, they started releasing numerous new features, and things have become somewhat unstable.
Chief Technology Officer at a consultancy with 11-50 employees
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Partner and Owner at Free Range Geeks
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Workday Reporting & Analytics Lead at a tech vendor with 10,001+ employees
Otherwise, I've never seen one have a problem. It's just rock solid.
Chief information security officer at Center for Information Management, Inc.
 

Room For Improvement

Fortinet FortiGate-VM faces challenges in key activation, pricing, user interface, documentation, scalability, support, integration, deployment, and security.
Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
You should not look just at a data sheet, but also look at real tests in the field and load tests from companies who are making them.
Founder at a tech services company with 11-50 employees
The API needs better integration to match accounts and objects more effectively.
Senior Network Consultant at Visionet Systems Inc.
Now, these features require separate products like FortiManager, FortiAnalyzer, and a FortiCloud subscription for reporting.
Chief Executive Officer at a tech services company with 1-10 employees
Having a reseller portal of some kind that allows us to easily remotely access all the different pfSense gateways that we have out there (like Meraki does with their equipment) would be ideal.
Operations Manager at a tech services company with 11-50 employees
I need to speak to someone immediately.
Owner at GroupGates, LLC
You could add AI for troubleshooting with Netgate pfSense because it will be easier for new engineers.
Network & Security Engineer at Arrow PC Network Pvt Ltd
 

Setup Cost

Fortinet FortiGate-VM offers flexible and competitive pricing, appealing to medium and enterprise organizations seeking cost-effective security solutions.
Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
The license for Fortinet FortiGate-VM costs 100K to 150K Philippine pesos per year for VM1 or VM2.
System Engineer at Trends and Technologies, Inc
I don't have this experience with Fortinet FortiGate-VM because my colleagues in Germany are reaching better prices than me.
Network Administrator at THK Co Ltd
As long as there is competition, they go with 50% + discounts.
Senior Presales Consultant at a computer software company with 1,001-5,000 employees
The cost of the 3500 was closer to $4,000.
CIO and President at Aim High! Inc.
If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on.
Operations Manager at a tech services company with 11-50 employees
It's about $1700 a year.
IT Manager at IPSA
 

Valuable Features

Fortinet FortiGate-VM is praised for its stability, security, user-friendly design, scalability, affordability, and robust network protection.
Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
Pre-Sales Analyst at a comms service provider with 51-200 employees
Fortinet is the only provider to have successfully set up a unified operating system on all its products in the network security ecosystem.
System Administrator, Security Engineer, Security Result at a tech vendor with 201-500 employees
For what we need to do, which is setting up a VPN connection between both sides and using it for SSL VPN connections for remote users, it works effectively and we haven't encountered vulnerabilities.
EMEA Enterprise Solutions Architect at a tech vendor with 1,001-5,000 employees
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
Senior Network Administrator at Elite Computers
I'm using the tool for VLAN support. That was something I implemented first, and it completely changed the way I was using my network.
Works at a comms service provider with 1-10 employees
In the long term, when you buy a piece of hardware, you basically get updates for that device for the life of that device. You're not paying for additional licenses throughout the life of that device. You just pay for it once.
Operations Manager at a tech services company with 11-50 employees
 

Categories and Ranking

Fortinet FortiGate-VM
Ranking in Firewalls
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
150
Ranking in other categories
No ranking in other categories
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Fortinet FortiGate-VM is 2.2%, up from 1.8% compared to the previous year. The mindshare of Netgate pfSense is 7.7%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Netgate pfSense7.7%
Fortinet FortiGate-VM2.2%
Other90.1%
Firewalls
 

Featured Reviews

Ehab Ali - PeerSpot reviewer
Senior Presales Consultant at a computer software company with 1,001-5,000 employees
Unified security fabric has simplified multi-country deployments and strengthened threat response
FortiGate VM delivers exceptional performance and security with no degradation of service or protection (same features as the HW option). As part of the Fortinet Security Fabric, it extends across clouds and distributed locations, mitigating blind spots in virtual infrastructures. FortiGate VM can be rapidly deployed, managed through a centralized platform, and offers a range of purchasing options to suit every need. Also, FortiGate VM offers versatile deployment options across both public and private clouds, supporting all major public clouds including AWS, Azure, and Google as well as most hypervisors such as VMware, Hyper-V, and KVM. These deployments enable organizations to create scalable, high-performance firewalls that can be tailored to different virtualized environments and hyper-scale public cloud infrastructures. FortiGate VM integrates seamlessly with various infrastructure as code (IaC) tools such as Jenkins and GitLab, supporting security as code practices.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
report
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906,960 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
8%
Computer Software Company
8%
Construction Company
7%
Comms Service Provider
7%
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise35
Large Enterprise43
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
 

Questions from the Community

Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
What is your experience regarding pricing and costs for Fortinet FortiGate-VM?
Regarding pricing, setup cost, and licensing, the main client I deal with is a reputed company in the market, making it easy for them to afford Fortinet FortiGate-VM compared to Palo Alto, which is...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
 

Also Known As

FortiGate Virtual Appliance, FortiGate-VM
No data available
 

Overview

 

Sample Customers

Security7 Networks, COOPENAE
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Fortinet FortiGate-VM vs. Netgate pfSense and other solutions. Updated: June 2026.
906,960 professionals have used our research since 2012.