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Fortinet FortiEDR vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.4
Fortinet FortiEDR offers enhanced security and ROI with minimal weekly effort, boosting visibility and customer satisfaction over four years.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
 

Customer Service

Sentiment score
6.8
Fortinet FortiEDR's customer service is responsive but faces occasional delays due to broader reach and non-integrated support.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
The technical support from Fortinet is excellent.
For setting up some proper solutions for issues at the customer site, it can take about one week.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
6.4
Fortinet FortiEDR is highly scalable for enterprises, though some limitations exist with external integrations and cloud environments.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
I can give it nine points in terms of scalability.
 

Stability Issues

Sentiment score
8.7
Fortinet FortiEDR is stable and reliable but requires maintenance, with occasional issues like memory concerns and false alerts.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
However, if a customer prefers not to switch from another VPN solution, FortiEDR might still see it as an issue and detect it as potentially malicious, causing problems in the working environment.
For stability, I would give it a score of ten, as we are not having any issues with that currently.
 

Room For Improvement

Fortinet FortiEDR needs improved cloud security, automation, and user interface for better market acceptance and competitive advantage.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Fortinet FortiEDR offers competitive pricing but may have high setup costs, with potential savings through Fortinet's channel model.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
It's reasonably priced compared to other vendors' similar products.
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Fortinet FortiEDR offers robust EDR capabilities, efficient resource use, and seamless integration, ensuring scalable, user-friendly cybersecurity for organizations.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
39
Ranking in other categories
Endpoint Detection and Response (EDR) (12th)
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (36th)
 

Mindshare comparison

Fortinet FortiEDR and Trend Micro Smart Protection aren’t in the same category and serve different purposes. Fortinet FortiEDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 3.5%, down 3.9% compared to last year.
Trend Micro Smart Protection, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.8% mindshare, up 0.4% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.5%
CrowdStrike Falcon10.3%
Microsoft Defender for Endpoint9.8%
Other76.4%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.8%
Microsoft Defender for Endpoint9.9%
CrowdStrike Falcon7.9%
Other81.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anoop K Jayan - PeerSpot reviewer
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Government
8%
Financial Services Firm
8%
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

enSilo, FortiEDR
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
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