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Fortinet FortiEDR vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Fortinet FortiEDR offers enhanced security and ROI with minimal weekly effort, boosting visibility and customer satisfaction over four years.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
 

Customer Service

Sentiment score
5.5
Fortinet FortiEDR's customer service is responsive but faces occasional delays due to broader reach and non-integrated support.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
For setting up some proper solutions for issues at the customer site, it can take about one week.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
6.0
Fortinet FortiEDR is highly scalable for enterprises, though some limitations exist with external integrations and cloud environments.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
 

Stability Issues

Sentiment score
8.4
Fortinet FortiEDR is stable and reliable but requires maintenance, with occasional issues like memory concerns and false alerts.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
 

Room For Improvement

Fortinet FortiEDR needs improved cloud security, automation, and user interface for better market acceptance and competitive advantage.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Fortinet FortiEDR offers competitive pricing but may have high setup costs, with potential savings through Fortinet's channel model.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
It's reasonably priced compared to other vendors' similar products.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Fortinet FortiEDR offers robust EDR capabilities, efficient resource use, and seamless integration, ensuring scalable, user-friendly cybersecurity for organizations.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
38
Ranking in other categories
Endpoint Detection and Response (EDR) (14th)
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (36th)
 

Mindshare comparison

Fortinet FortiEDR and Trend Micro Smart Protection aren’t in the same category and serve different purposes. Fortinet FortiEDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 3.8%, down 4.1% compared to last year.
Trend Micro Smart Protection, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.8% mindshare, up 0.4% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.8%
CrowdStrike Falcon11.4%
Microsoft Defender for Endpoint10.1%
Other74.7%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.8%
Microsoft Defender for Endpoint10.0%
CrowdStrike Falcon8.2%
Other81.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Government
8%
Financial Services Firm
8%
Manufacturing Company
12%
Performing Arts
11%
Computer Software Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise13
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

enSilo, FortiEDR
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
867,299 professionals have used our research since 2012.