Moogsoft and FortiMonitor are key players in the IT monitoring and incident management sector. Based on data comparisons, Moogsoft seems to have an edge with stronger support and appealing pricing, while FortiMonitor distinguishes itself with its robust feature set, even though it incurs higher costs.
Features: Moogsoft offers machine learning-driven incident detection, real-time analytics, and noise reduction capabilities. FortiMonitor provides comprehensive network monitoring, seamless cloud integration, and broad network visibility, which are essential for IT infrastructure management.
Room for Improvement: Moogsoft could enhance its deployment complexity to reduce setup time and update frequency for in-house solutions. FortiMonitor may benefit from improved initial vendor support, enhanced integration with emerging technologies, and reduced manual intervention in alerts.
Ease of Deployment and Customer Service: FortiMonitor excels with a straightforward deployment model suitable for cloud-centric environments and is recognized for its responsive customer support. Moogsoft offers flexible deployment options but might require more upfront configuration. Both provide robust support, though Moogsoft’s setup demands can vary based on requirements.
Pricing and ROI: Moogsoft is cost-effective with its initial setup and shows solid ROI by minimizing downtime through proactive incident management. FortiMonitor, although higher in price, delivers significant long-term ROI through its extensive feature suite that enhances infrastructure oversight, justifying the initial cost for enterprises seeking expansive network management solutions.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.9% |
| FortiMonitor | 0.7% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
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