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ForgeRock vs Microsoft Entra Permissions Management [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Identity Management (IM) (5th), Access Management (7th), Customer Identity and Access Management (CIAM) (4th)
Microsoft Entra Permissions...
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
Sameer Bhat - PeerSpot reviewer
Vice President at Goldman Sachs
Provides resource-based access and security, but time-bound access can be a problem
Entra ID is the core of the identity management that we have. This is the key product that we are using. I am currently also looking into Entra Private Access because we are planning to deploy about 50,000 desktops into Azure and use Azure Virtual Desktop. We would like to give access to the users from the desktop to on-premises applications. I learned that Entra Private Access is a good solution. That is not yet GA, but that is what we are looking for. Entra provides a single pane of glass for managing user access, but because our company also integrates with Nebula API, only administrators use Entra's pane. A normal person who wants to get onboarded can do self-service using Nebula. The features for whitelisting and other things are definitely there. That is what we use specifically. Application IDs, enterprise applications, and all those things are already there, so we have more efficiency. There is also security because we usually do not allow user identities to get direct access to Azure resources. Usually, we use the service principles from Entra ID, so this way, it increases security. Entra has helped to save time for our IT administrators. We tend to automate a lot of things. We can do automation using Graph APIs and save time. It is hard to quantify the time savings, but there has been a medium amount of time savings. Entra has helped to save our organization money. We care about security and risk more than money, but it also saves money. We are premium customers, and because we have a commit-to-consume contract with Microsoft of multi-million dollars, the money does not come into it because we have to consume those resources.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the intelligent authentication feature."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too."
"Easy to customize and adaptable to any environment."
"The integration has been smooth and the costs have been significantly reduced."
"The most valuable features of ForgeRock are social login and data protection."
"My advice to those wanting to implement ForgeRock is if they are looking for a strong customizable identity management solution that strikes the balance between convenience and security then this is probably a good choice for you."
"The product is easy to use in a development environment."
"The solution integrates well with our infrastructure and other systems without any issues."
"Multifactor authentication is valuable."
 

Cons

"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"They should improve the solution by include reporting."
"You have to be careful about customizing the solution, and how to sustain it across your teams."
"We would like this solution to be developed for use with mobile applications."
"There are some areas I want ForgeRock to improve; these areas include policy configuration, documentation clarity, UI complexity, and debugging token flow."
"If a customer is looking for an identity management solution, then, I can't recommend it, but if they are asking for an access management product then I can strongly recommend this solution."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution could improve by adding more advertising and marketing."
"We use a third-party API called Nebula API to integrate the account for authorization. The time-bound access area in Entra can be a problem. It can be improved in terms of the granularity of the permissions."
"The solution's pricing and support services need improvement."
 

Pricing and Cost Advice

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock is an expensive solution."
"The pricing of the solution is fair but I do not have the full details."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"It's a bit pricey and could be more competitive."
"ForgeRock's pricing is more competitive than other products."
"Its price is comparable to other products in the market."
"We are a Fortune 500 company, so we always negotiate with Microsoft."
"The product cost is in the mid to high range."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
Computer Software Company
21%
Financial Services Firm
12%
Government
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI complexity, and debugging token flow. I want ForgeRock to improve in documentat...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate t...
What is your experience regarding pricing and costs for Microsoft Entra Permissions Management?
The product cost is in the mid to high range. You need to have a good budget to implement it, so it is considered fairly expensive for our market. I rate the pricing a seven out of ten.
What needs improvement with Microsoft Entra Permissions Management?
The solution's pricing and support services need improvement.
What is your primary use case for Microsoft Entra Permissions Management?
Our clients primarily use the product from a security management perspective.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
CloudKnox Permissions Management
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Information Not Available
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