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Microsoft Entra Permissions Management [EOL] vs Microsoft Intune comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra Permissions...
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Featured Reviews

Sameer Bhat - PeerSpot reviewer
Vice President at Goldman Sachs
Provides resource-based access and security, but time-bound access can be a problem
Entra ID is the core of the identity management that we have. This is the key product that we are using. I am currently also looking into Entra Private Access because we are planning to deploy about 50,000 desktops into Azure and use Azure Virtual Desktop. We would like to give access to the users from the desktop to on-premises applications. I learned that Entra Private Access is a good solution. That is not yet GA, but that is what we are looking for. Entra provides a single pane of glass for managing user access, but because our company also integrates with Nebula API, only administrators use Entra's pane. A normal person who wants to get onboarded can do self-service using Nebula. The features for whitelisting and other things are definitely there. That is what we use specifically. Application IDs, enterprise applications, and all those things are already there, so we have more efficiency. There is also security because we usually do not allow user identities to get direct access to Azure resources. Usually, we use the service principles from Entra ID, so this way, it increases security. Entra has helped to save time for our IT administrators. We tend to automate a lot of things. We can do automation using Graph APIs and save time. It is hard to quantify the time savings, but there has been a medium amount of time savings. Entra has helped to save our organization money. We care about security and risk more than money, but it also saves money. We are premium customers, and because we have a commit-to-consume contract with Microsoft of multi-million dollars, the money does not come into it because we have to consume those resources.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Multifactor authentication is valuable."
"The solution integrates well with our infrastructure and other systems without any issues."
"It is absolutely a positive investment."
"There has been a noticeable increase in productivity for both my organization and clients."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Before having Intune, we didn't have the capability to have computers wiped, couldn't manage the operating system from a central location, and weren't able to deploy policies and verify software updates, and it's helped with software update needs, operating system version update needs, and security policy enforcement."
"The tool's most valuable feature is Autopilot."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"Microsoft Intune has transformed my organization; we are managing to scale the Intune deployment across all our regions efficiently, and it works perfectly for our needs."
"I can control applications, and I can secure applications by using the MAM policy, which is very effective and very helpful in protecting our users' data on mobile devices such as iPhones and Android phones."
 

Cons

"The solution's pricing and support services need improvement."
"We use a third-party API called Nebula API to integrate the account for authorization. The time-bound access area in Entra can be a problem. It can be improved in terms of the granularity of the permissions."
"Reporting in Microsoft Intune presents challenges because the built-in reports are often too basic."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"There is always a noise when you are going to manage any endpoint devices, and noise is definitely there with this solution."
"I have been trying to contact technical support but haven't been able to reach anyone."
"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."
"I find the solution quite old school with not many features."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected."
 

Pricing and Cost Advice

"The product cost is in the mid to high range."
"We are a Fortune 500 company, so we always negotiate with Microsoft."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"We have the business premium licenses for the solution."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"The licensing is on a yearly basis."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
19%
Comms Service Provider
9%
Government
7%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
 

Questions from the Community

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Also Known As

CloudKnox Permissions Management
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
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