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Flowable vs Pega Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Flowable
Ranking in Business Orchestration and Automation Technologies
26th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Process Automation (24th)
Pega Platform
Ranking in Business Orchestration and Automation Technologies
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (4th), AI Software Development (3rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Simon Greener - PeerSpot reviewer
Solutions Architect at Cohga Pty Ltd
Helps to control the workflow and business process components of customers' operations but OSGi integration can be challenging
I'd rate my experience with the initial setup of Flowable at about a three out of ten, but for our developers, it's probably closer to a six. I found it challenging due to the complexity of the user and help documents and the fact that much of the Flowable documentation and tutorials are focused on cloud-based implementations. Since we're primarily interested in basic components like BPMN models and form design, which aren't included in the product, the learning process was more difficult for me. In contrast, our developers are more comfortable diving into the code and technology stack, which allows them to be more proactive in their approach. The deployment took three months to complete. We're still in the deployment process. Our main challenge is integrating the Flowable process engine into our product, which uses OSGi. This has led to complexity in managing the Java versions and dependencies, as the tool has around 150 Java files. We could have chosen to interact with Flowable via a Docker container and the REST API, which would have isolated the OSGi Java dependencies, but we decided to integrate it directly. This has required resolving Java version control issues and upgrades, leading to various development challenges that must be addressed. It is a learning process for all of us. As an integrated solutions architect, I would have probably opted for the Docker route rather than the direct OSGi integration chosen by the developers. However, since they went with the OSGi integration, it's taking us longer to complete the deployment. Currently, we have one full-time developer dedicated to deployment, along with one part-time developer, and my involvement at about a quarter of my time. So, we have about two people working on deployment. As for maintenance, we're not entirely sure yet. Given our direct OSGi integration choice instead of Docker and REST, maintenance may be more challenging. However, we'll have a clearer picture once deployment is complete.
reviewer4848291 - PeerSpot reviewer
Global Head of Digital, Process Automation at a computer software company with 51-200 employees
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"Not all tools give us the clear utilization of the infrastructure in place but this does and trust me, this has been proved far better than other RPA tools and that is why I see AA booming day by day."
"We are trying to do about 100 automated processes this year, and I have confidence that the solution is able to cater our needs."
"One thing that I want to highlight AA for is their security standards."
"Without thinking twice, I would recommend going for Automation Anywhere."
"We were able to demonstrate that this application can do wonders for the organization, help us to digitally transform the way we're working, and introduce a new way of working to any organization."
"It is very easy to use and learn compared to a programming language, where you have to have a background in coding. Anyone can learn it. Learning the software is easy."
"Automation Anywhere has helped us in many ways and is one of the best RPA tools."
"The tool's most valuable feature is the process engine. It allows us to define BPM-based workflows, deploy them into our process engine, and interact with them within our product."
"They are very easy and very reliable to use, the APIs."
"PegaRules is a very powerful rule engine."
"Pega BPM is definitely one of the topmost BPM packages out there."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"It cuts down the time taken for coding; earlier it used to take us four hours to do a particular code, now this can be done in less than 30 minutes, and that's the kind of productivity gains you can get."
"This is a customizable product."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"Pega BPM offers an integrated case flow and customer service, which contributes to the vendor becoming a world leader."
 

Cons

"Anything that can be done to increase the stability from a system standpoint in regards to large-scale systems, which are being used by a number of applications, e.g., Salesforce or Workday."
"I would like to see them expand the service catalog with RCA add-ons to the current RPA package."
"Off the top of my head, I cannot think of anything that they would need to improve on, but there are probably opportunities to explore some potential use cases where maybe there is a feature that is not yet available. We can discover and pioneer something together."
"Room for improvement is more on the IQ Bot side: How quickly we can adopt and deploy it?"
"Most of the Excel commands such as filtering and removing duplicates are not available."
"The technical support has been a little slow to respond to our inquiries."
"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."
"They can provide more features for desktop application automation. They don't have extensive capabilities for automating desktop applications."
"In my opinion, areas of improvement for Flowable include the management and creation of forms within the open-source components and the documentation and examples provided. While the cloud-based Flowable implementation with no-code features is attractive, we prefer more control over integration, especially since we deploy our product onto AWS. We also want to avoid additional licensing fees for Flowable runtime user components on top of our software development and implementation charges."
"I would like to see Pega BPM improve the user experience."
"The solution could be more scalable. It has some DevOps limitations."
"We would like to have a better ability to customize PegaRULES."
"Robotics could improve, as my learning curve in robotics has been challenging."
"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."
"The licensing cost is very high."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"The initial setup takes time."
 

Pricing and Cost Advice

"Because it reduced the time duration of our processes, our costs went down."
"Automation Anywhere is expensive."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"It is affordable for us."
"I really enjoy the pricing options with Automation Anywhere, as they are able to flex their ability to adapt to the needs of the customer really well."
"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"I think it's $5,500 per license."
"Since the tool is open-source, we don't have to pay anything for it. It's free to download and use, which is great for us. If Flowable hadn't been available as open source and required a license fee for us to integrate it into our product, we might not have chosen it."
"Licensing varies across geographical regions for us."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"I rate Pega BPM a seven out of ten."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
7%
Comms Service Provider
5%
Financial Services Firm
22%
Manufacturing Company
9%
Construction Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise16
Large Enterprise70
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Adobe 2. BMW 3. Cisco 4. Dell 5. Ericsson 6. Ford 7. General Electric 8. Honda 9. IBM 10. Johnson & Johnson 11. Kia Motors 12. LG Electronics 13. Microsoft 14. Nike 15. Oracle 16. PepsiCo 17. Qualcomm 18. Red Bull 19. Samsung 20. Toyota 21. Uber 22. Visa 23. Walmart 24. Xerox 25. Yahoo 26. Zara 27. Accenture 28. Bank of America 29. Citigroup 30. Deutsche Bank 31. ExxonMobil 32. Facebook
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: July 2026.
908,800 professionals have used our research since 2012.