FirmsData vs Kiteworks comparison


Comparison Buyer's Guide

Executive Summary

Categories and Ranking

Ranking in Enterprise Content Management
Average Rating
Number of Reviews
Ranking in other categories
No ranking in other categories
Ranking in Enterprise Content Management
Average Rating
Number of Reviews
Ranking in other categories
Email Security (13th), Managed File Transfer (MFT) (4th), Content Collaboration Platforms (10th), Secure Email Gateway (SEG) (7th)

Featured Reviews

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Jan 9, 2023
Gives us a secure way of communicating with our customers, when necessary
We use it for three big use cases. The first use case is large files that are too big for email attachments, which is capped at 25 megabytes by the email protocol. If we want to send really large files and don't want to use Google Drive for that, because we're collaborating with someone who doesn't…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice

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"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
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Top Industries

By visitors reading reviews
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Financial Services Firm
Computer Software Company
Manufacturing Company

Company Size

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Large Enterprise
Midsize Enterprise
Small Business
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Questions from the Community

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What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.


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Sample Customers

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United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: June 2024.
792,098 professionals have used our research since 2012.