We performed a comparison between Logpoint and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"The connectivity and analytics are great."
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"Log collection, dashboards and reporting are good."
"The solution is user-friendly."
"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
"They basically charge you in a better way."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"The most valuable features include predefined use cases and threatening states."
"There is room for improvement in entity behavior and the integration site."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"We'd like also a better ticketing system, which is older."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"The performance could be improved. If I create 15 to 20 lines for a single-use case in KQL, sometimes it takes more time to execute. If I create use cases within a certain timeline, the result will show in .01 seconds. A complex query takes more time to get results."
"The troubleshooting has room for improvement."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"It is complicated to collect daily logs from other systems."
"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Integrations could be improved, and the dashboard could be a little better."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
Logpoint is ranked 24th in Security Information and Event Management (SIEM) with 20 reviews while Trellix Helix is ranked 32nd in Security Information and Event Management (SIEM) with 7 reviews. Logpoint is rated 7.4, while Trellix Helix is rated 8.6. The top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Wazuh and LogRhythm SIEM, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and USM Anywhere. See our Logpoint vs. Trellix Helix report.
See our list of best Security Information and Event Management (SIEM) vendors.
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