FileCloud vs OpenText Content Management comparison

FileCloud and OpenText are both solutions in the Content Collaboration Platforms category. FileCloud is ranked #14 with an average rating of 9.0, while OpenText is ranked #12 with an average rating of 7.7. FileCloud holds a 1.7% mindshare in CCP, compared to OpenText’s 1.3% mindshare. Additionally, 100% of FileCloud users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

FileCloud

Read 1 FileCloud review

315 Views
280 Comparison Views

100% willing to recommend

OpenText Content Management

Read 21 OpenText Content Management reviews

3,298 Views
231 Comparison Views

96% willing to recommend

FileCloud

OpenText Content Management

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Executive SummaryUpdated on Jun 19, 2025

FileCloud and OpenText Content Management compete in the enterprise content management space. OpenText Content Management has the upper hand due to its comprehensive feature set, despite FileCloud's advantages in pricing and customer support.

Features: FileCloud offers robust data synchronization, customizable workflows, and advanced security. OpenText Content Management includes extensive integration capabilities, metadata management, and advanced analytics.

Ease of Deployment and Customer Service: FileCloud provides easy deployment with strong customer support, while OpenText Content Management involves a more complex deployment process due to its wide-reaching capabilities but offers detailed assistance and resources.

Pricing and ROI: FileCloud presents a lower setup cost with faster ROI through straightforward implementation. OpenText Content Management requires higher initial investment with potential for significant long-term gains if leveraging its full feature set.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: July 2025).

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Content Collaboration Platforms

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FileCloud

Ranking in Content Collaboration Platforms

14th

Average Rating

9.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

GRC (16th)

OpenText Content Management

Ranking in Content Collaboration Platforms

12th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Enterprise Content Management (3rd)

Mindshare comparison

As of July 2025, in the Content Collaboration Platforms category, the mindshare of FileCloud is 1.7%, up from 0.9% compared to the previous year. The mindshare of OpenText Content Management is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

reviewer2587170

IT Engineer at a tech services company with 51-200 employees

Efficient remote file access with robust security features and excellent support

I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security. Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The granularity for the audit log in FileCloud is extremely valuable."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"The engineering document management system is one of the most valuable features."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."

Cons

"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."

"The solution should work better with partners and be more developer-friendly."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"The solution's performance, stability, and consistency could be improved."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"User interface needs improvement (at least in the version we are using, desktop client)."

Pricing and Cost Advice

Information not available

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"Both Open Text ECM and IBM File share are expensive."

"OpenText Extended ECM is an expensive solution."

"The product is pricey."

"The solution is expensive."

"The total cost of the product will vary on the capabilities required"

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

More OpenText Content Management pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Government

14%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?

In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.

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What needs improvement with FileCloud?

See all answers

What is your primary use case for FileCloud?

The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the s...

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What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

See all answers

What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...

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Comparisons

Kiteworks vs FileCloud

Compared 100% of the time

More FileCloud Competitors

SharePoint vs OpenText Content Management

Compared 18% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 18% of the time

IBM FileNet vs OpenText Content Management

Compared 13% of the time

OpenText Content Manager vs OpenText Content Management

Compared 7% of the time

Alfresco vs OpenText Content Management

Compared 7% of the time

More OpenText Content Management Competitors

Product Reports

Buyer's Guide

Content Collaboration Platforms

July 2025

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Buyer's Guide

OpenText Content Management

May 2025

Download OpenText Content Management product report

Also Known As

FileCloud Server

OpenText Content Suite Platform, OpenText Core Share

Overview

FileCloud is the fastest growing enterprise file sharing, sync, backup & remote access solution. Enterprises can get complete data ownership, secure file sharing, granular controls and data governance. FileCloud can be self hosted on-premises or on the cloud.

FileCloud

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego

ATCO Australia, MSIG Asia, Orica, Salt River Project

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