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FaceTec vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

FaceTec
Ranking in Authentication Systems
66th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
56
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
 

Featured Reviews

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Rias_Majeed - PeerSpot reviewer
Jun 4, 2024
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"I rate its pricing a three to five out of ten."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"I price of the solution is expensive."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Government
8%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The platform is cost-effective as it does not require a separate license for SD-WAN functionality.
What needs improvement with Fortinet FortiAuthenticator?
I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you...
 

Also Known As

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FortiAuthenticator
 

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Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Aetna 5. AIG 6. Air Canada 7. Air France KLM 8. Alaska Airlines 9. Allianz 10. Amazon 11. American Express 12. American Airlines 13. Amex 14. Aon 15. Apple 16. ATT 17. Autodesk 18. Bank of America 19. Barclays 20. BCG 21. BlackRock 22. Boeing 23. BNP Paribas 24. Citigroup 25. Coca-Cola 26. Comcast  27. Cisco 28. Dell  29. Disney  30. eBay
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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