FaceTec vs Fortinet FortiAuthenticator comparison


Comparison Buyer's Guide

Executive Summary

Categories and Ranking

Ranking in Authentication Systems
Average Rating
Number of Reviews
Ranking in other categories
No ranking in other categories
Fortinet FortiAuthenticator
Ranking in Authentication Systems
Average Rating
Number of Reviews
Ranking in other categories
Single Sign-On (SSO) (5th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)

Featured Reviews

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Rias_Majeed - PeerSpot reviewer
Jun 4, 2024
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.

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Pricing and Cost Advice

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"I rate its pricing a three to five out of ten."
"We pay for licensing on a yearly basis."
"The product has affordable pricing compared to other vendors."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
"The price seems okay. It's not that expensive compared to other authenticators."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
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Computer Software Company
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Questions from the Community

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What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The price seems okay. It's not that expensive compared to other authenticators. Especially the clients, like Fortinet VPN clients, it is free. Unless you take the full feature of the FortiClient, t...
What needs improvement with Fortinet FortiAuthenticator?
One thing I dislike is that if you have the software authenticator on a mobile device and that device is lost, it's difficult to remove. If you have the FortiAuthenticator client installed on your ...

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Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Aetna 5. AIG 6. Air Canada 7. Air France KLM 8. Alaska Airlines 9. Allianz 10. Amazon 11. American Express 12. American Airlines 13. Amex 14. Aon 15. Apple 16. ATT 17. Autodesk 18. Bank of America 19. Barclays 20. BCG 21. BlackRock 22. Boeing 23. BNP Paribas 24. Citigroup 25. Coca-Cola 26. Comcast  27. Cisco 28. Dell  29. Disney  30. eBay
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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