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F5 BIG-IP DNS vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (25th), Internet Security (7th), Web Content Filtering (2nd)
 

Mindshare comparison

As of May 2025, in the Domain Name System (DNS) Security category, the mindshare of F5 BIG-IP DNS is 6.7%, down from 7.0% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Richard Polyak - PeerSpot reviewer
A robust solution designed to inspect network and form an internal topology network with clients
While we haven't explored AI-driven features yet, it's part of our roadmap for future versions. I would recommend F5 BIG-IP DNS to others in the industry. Overall, I would rate it an eight out of 10 as it meets our current needs but it will always have room for improvement.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security features, DDoS mitigation facilities, and SQL configuration are the most valuable aspects of this solution."
"For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery."
"The GTM feature is very good, It's very useful, especially if we have multiple data centers. If we want to load balance traffic from multiple data centers, the GTM feature is very useful."
"The configuration process is straightforward, making it easy to set up wide IPs and distribute traffic across local US sites and data centers via VPN."
"One of the most effective feature of F5 BIG-IP DNS is its robustness and integration with our existing F5 infrastructure. It helps us to geographically connect and form an internal topology network with our clients."
"Stability-wise, I rate the solution a ten out of ten...Stability-wise, I rate the solution a ten out of ten."
"F5 BIG-IP DNS is a stable solution."
"It is easy to administer."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"The web content filter is the most valuable feature."
 

Cons

"The analysis services needs improvement."
"Scalability is a concern, it could be improved."
"The costs could always be a bit lower."
"I would like to see more marketing documentation, rather than technical documentation."
"The solution can improve by adding cloud integration through plugins or additional configurations so we can use F5 BIG-IP DNS to communicate with the cloud."
"There is room for improvement in pricing. It is very pricey."
"I would like to see deeper integration with VMware in the sense that F5 compliments VMware, in the context of application availability."
"The initial setup could be easier."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"The documentation could always be better. That's true for any organization."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being a low price."
"You cannot do much around DDoS protection without an additional license from F5."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
"Cost is a factor. It is really costly."
"They are competitively priced."
"In some cases, it is expensive."
"It's very aggressively priced, which is something that we definitely like."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Government
9%
Manufacturing Company
7%
Computer Software Company
22%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
The support response time could use improvement. In critical cases, such as in the big environment projects, faster support is needed to address critical issues promptly.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

F5 BIG-IP DNS, F5 DNS Delivery
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about F5 BIG-IP DNS vs. TitanHQ WebTitan and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.