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F5 BIG-IP DNS vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
10th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (24th), Internet Security (10th), Web Content Filtering (4th)
 

Mindshare comparison

As of June 2025, in the Domain Name System (DNS) Security category, the mindshare of F5 BIG-IP DNS is 6.7%, down from 6.8% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Richard Polyak - PeerSpot reviewer
A robust solution designed to inspect network and form an internal topology network with clients
While we haven't explored AI-driven features yet, it's part of our roadmap for future versions. I would recommend F5 BIG-IP DNS to others in the industry. Overall, I would rate it an eight out of 10 as it meets our current needs but it will always have room for improvement.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security features, DDoS mitigation facilities, and SQL configuration are the most valuable aspects of this solution."
"F5 BIG-IP DNS is a stable solution."
"It's very stable."
"The GTM feature is very good, It's very useful, especially if we have multiple data centers. If we want to load balance traffic from multiple data centers, the GTM feature is very useful."
"The most valuable feature of the solution is security."
"The management is very easy."
"F5 provides us with a mechanism to accomplish complex product balancing."
"The configuration process is straightforward, making it easy to set up wide IPs and distribute traffic across local US sites and data centers via VPN."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"It has been easy to understand and use the customization options provided by WebTitan."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"I would rate TitanHQ WebTitan as seven out of ten."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
 

Cons

"F5's technical support responds a little slowly."
"The costs could always be a bit lower."
"The monitoring capabilities of F5 BIG-IP DNS could be improved."
"The analysis services needs improvement."
"The IP intelligent services are good for mitigating threats, but there are also false positives. So, it's not a standalone solution that can cover everything."
"The tool needs to improve its UI."
"In the product, one of the shortcomings is related to its configuration part...Though you can find some manuals or F5 documents, in real life, it's very hard to understand this product."
"I would like to see more marketing documentation, rather than technical documentation."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
 

Pricing and Cost Advice

"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
"You cannot do much around DDoS protection without an additional license from F5."
"They are competitively priced."
"I would rate the pricing a three out of ten, with ten being a low price."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"Cost is a factor. It is really costly."
"In some cases, it is expensive."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"It's very aggressively priced, which is something that we definitely like."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
20%
Manufacturing Company
8%
Educational Organization
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
The support response time could use improvement. In critical cases, such as in the big environment projects, faster support is needed to address critical issues promptly.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

F5 BIG-IP DNS, F5 DNS Delivery
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about F5 BIG-IP DNS vs. TitanHQ WebTitan and other solutions. Updated: April 2025.
858,038 professionals have used our research since 2012.