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F5 BIG-IP DNS vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
10th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (25th), Internet Security (13th), Web Content Filtering (4th)
 

Mindshare comparison

As of October 2025, in the Domain Name System (DNS) Security category, the mindshare of F5 BIG-IP DNS is 6.2%, down from 6.7% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.1%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
F5 BIG-IP DNS6.2%
TitanHQ WebTitan2.1%
Other91.7%
Domain Name System (DNS) Security
 

Featured Reviews

Raja Waqar Ahmad - PeerSpot reviewer
Suitable for use cases around multiple data centers and provides good stability
F5 is working on improving its identity management features. This is an important area for improvement, as it is a key component of Zero Trust architecture. So, when I was working on the zero-trust architecture, I noticed that there was a lack of documentation. The National Institute of Standards and Technology (NIST) has published some documentation and frameworks for ZTA implementation. In the NIST framework, multiple vendors can be used for different components of the architecture. For example, for identity management, common vendors include Azure, Intune, AWS, Cisco Duo, and Zscaler. I remember reading about F5 mentioned in the context of the ZTA framework. So, it's encouraging to read that F5 is being considered for ZTA implementations. Netskope is also using F5 for their ZTA solutions. I would also like to see all of F5's features integrated into a single box, as it would be the most beneficial for end customers. F5 is already enhancing its security capabilities. Initially, load balancing and security required separate devices, but now F5 offers solutions that combine both functionalities in a single device.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security features, DDoS mitigation facilities, and SQL configuration are the most valuable aspects of this solution."
"One of the most effective feature of F5 BIG-IP DNS is its robustness and integration with our existing F5 infrastructure. It helps us to geographically connect and form an internal topology network with our clients."
"F5 technical support is quite good and they follow up if there are any issues."
"F5 provides us with a mechanism to accomplish complex product balancing."
"For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery."
"It's very stable."
"BIG-IP DNS's best feature is the Global Traffic Manager (GTM)."
"BIG-IP DNS's best features are DNS monitoring and global service load balancing."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"It has been easy to understand and use the customization options provided by WebTitan."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
 

Cons

"The costs could always be a bit lower."
"Scalability is a concern, it could be improved."
"The initial setup is a step-by-step process, so it can be a bit complicated for someone who's using it for the first time."
"It would be great to see a F5 BIG-IP DNS cloud version. What we within the Australian government are looking at doing is utilizing a secured DNS service much the same as the English GCHQ version of their protected DNS service."
"The tool needs to improve its UI."
"F5's technical support responds a little slowly."
"There is room for improvement in pricing. It is very pricey."
"The solution can improve by adding cloud integration through plugins or additional configurations so we can use F5 BIG-IP DNS to communicate with the cloud."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"The documentation could always be better. That's true for any organization."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
 

Pricing and Cost Advice

"In some cases, it is expensive."
"You cannot do much around DDoS protection without an additional license from F5."
"They are competitively priced."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
"I would rate the pricing a three out of ten, with ten being a low price."
"Cost is a factor. It is really costly."
"It's very aggressively priced, which is something that we definitely like."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
10%
Retailer
7%
Computer Software Company
19%
Manufacturing Company
9%
Comms Service Provider
7%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
When it comes to denial of service or DNS security, F5 is not the best vendor as dedicated vendors such as Arbor for denial of service and Infoblox for DNS security offer more comprehensive solutio...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

F5 BIG-IP DNS, F5 DNS Delivery
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about F5 BIG-IP DNS vs. TitanHQ WebTitan and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.