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F5 BIG-IP Access Policy Manager (APM) vs GoodAccess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
F5 BIG-IP Access Policy Manager offers cost savings, quick ROI, and enhances security by ensuring crucial access and reducing costs.
Sentiment score
7.3
GoodAccess provides quick ROI, with many users citing essential IT investment and time savings despite higher costs.
 

Customer Service

Sentiment score
6.8
F5 BIG-IP APM customer service receives mixed reviews, with some praising responsiveness and others citing delays and communication issues.
Sentiment score
7.4
GoodAccess provides 24/7 responsive customer support with quick resolutions and effective communication, though occasional delays are noted.
Even if they respond, they don't update me with the process or what's going on.
Professional Services Specialist at a security firm with 51-200 employees
Most of the technical support is managed in-house due to our extensive experience with F5 products.
Business Development Manager at Pylones
F5 technical support is responsive and helpful.
Solutions Manager at Macroview Telecom Limited
 

Scalability Issues

Sentiment score
7.3
F5 BIG-IP APM scales for diverse deployments, offering flexibility and effective tools, though hardware limitations might challenge scalability.
Sentiment score
8.1
GoodAccess is scalable and user-friendly, with adaptable licensing, though some desire improved gateway locations and bandwidth.
The product's flexibility and company culture contribute to resolving these challenges.
Business Development Manager at Pylones
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
Solutions Manager at Macroview Telecom Limited
 

Stability Issues

Sentiment score
7.9
F5 BIG-IP APM is praised for reliability, performance, and minimal bugs, with minor suggestions for log clarity improvement.
Sentiment score
8.7
GoodAccess offers reliable, stable connectivity with minimal downtime, quick updates, and efficient support ensuring seamless user experiences.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Solutions Manager at Macroview Telecom Limited
Sometimes, the logs are not quite informational or easy to understand.
Professional Services Specialist at a security firm with 51-200 employees
 

Room For Improvement

F5 BIG-IP APM requires improvements in pricing, cloud integration, user interface, documentation, support, and additional features for enhanced performance.
GoodAccess should enhance features, flexibility, and support while addressing connection issues and expanding security measures.
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Senior Cyber Security Consultant at KoçSistem
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
Business Development Manager at Pylones
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
Professional Services Specialist at a security firm with 51-200 employees
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Director, Information Technology at Veriheal
 

Setup Cost

F5 BIG-IP APM is costly but valued for high performance, with unpredictable cloud pricing and additional fees for features.
GoodAccess offers competitive pricing with premium features, scalable for varied budgets, advising essential plans and monitoring annual costs.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
Business Development Manager at Pylones
 

Valuable Features

F5 BIG-IP APM offers secure remote access with SSL VPN, multi-factor authentication, and comprehensive integration and security features.
GoodAccess provides secure, fast VPN services with global gateways, dedicated IPs, and easy administration for enhanced accessibility and collaboration.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
Solutions Manager at Macroview Telecom Limited
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
Business Development Manager at Pylones
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
Professional Services Specialist at a security firm with 51-200 employees
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
Director, Information Technology at Veriheal
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Network Access Control (NAC) (11th), SSL VPN (7th), Remote Access (18th), Access Management (14th)
GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Enterprise Infrastructure VPN (22nd), ZTNA (15th)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.4%, up from 1.3% compared to the previous year. The mindshare of GoodAccess is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
F5 BIG-IP Access Policy Manager (APM)1.4%
GoodAccess0.9%
Other97.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
Construction Company
7%
Manufacturing Company
19%
Healthcare Company
14%
Construction Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture such as Anycast would be beneficial. The ability to run the Anycast feature woul...
What is your primary use case for F5 BIG-IP Access Policy Manager (APM)?
I am using F5 BIG-IP Access Policy Manager (APM) along with Bot Management, API Gateway, API Security, and F5 Cloud. I am using F5 Advanced WAF, but I switch between ZTNA solutions such as FortiSAS...
What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
 

Also Known As

F5 Access Policy Manager
No data available
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Information Not Available
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. GoodAccess and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.