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Evolve IP Unified Contact Center vs Mavenir Mobile Business Contact comparison

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Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Executive Summary

We performed a comparison between Evolve IP Unified Contact Center and Mavenir Mobile Business Contact based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).
To learn more, read our detailed Contact Center as a Service (CCaaS) Report (Updated: March 2024).
Download the complete report
768,578 professionals have used our research since 2012.
Ranking
16th
out of 22 in Contact Center as a Service (CCaaS)
Views
22
Comparisons
12
Reviews
0
Average Words per Review
0
Rating
N/A
22nd
out of 22 in Contact Center as a Service (CCaaS)
Views
12
Comparisons
4
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Evolve Unified Contact Center
Learn More
Evolve IP
Mavenir
Overview

Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure.
In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.

Communications Service Providers (CSPs) are under pressure to offer innovative offerings in highly competitive communications services markets. Mavenir is committed to supporting our partners with innovative services to create additional revenue streams, protect their existing customer base, and reduce customer churn.

Sample Customers
BP Business Solutions, Ogletree
Vodafone, Sprint, O2, Telcel, Mobilis
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Evolve IP Unified Contact Center is ranked 16th in Contact Center as a Service (CCaaS) while Mavenir Mobile Business Contact is ranked 22nd in Contact Center as a Service (CCaaS). Evolve IP Unified Contact Center is rated 0.0, while Mavenir Mobile Business Contact is rated 0.0. On the other hand, Evolve IP Unified Contact Center is most compared with , whereas Mavenir Mobile Business Contact is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.