ESET Cloud Apps Protection vs Kiteworks comparison

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12,659 views|10,155 comparisons
97% willing to recommend
ESET Logo
391 views|263 comparisons
100% willing to recommend
Kiteworks Logo
172 views|123 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ESET Cloud Apps Protection and Kiteworks based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ESET Cloud Apps Protection vs. Kiteworks Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected.""Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack.""The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks.""The most valuable feature of Microsoft Defender for Office 365 is the ease of use.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."

More Microsoft Defender for Office 365 Pros →

"We are close to having 99% or 98% detection.""The most valuable features are the precision of detection and the level of customization of the policy."

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"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API.""The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange.""I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients.""We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while.""The solution can be used remotely; it's easy to upload and share files.""The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective.""The benefits that Kiteworks has provided to its customers in terms of data sovereignty.""The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

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Cons
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data.""We need to be able to whitelist data at the backend.""You should be able to deploy Defender for every subscription without the need to add servers.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""The XDR dashboard has room for improvement.""The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year.""The UI needs to be more user-friendly.""One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."

More Microsoft Defender for Office 365 Cons →

"It's not easy for an admin to check and decide if the email is good or not.""The specific domain file for Apache needs to be well-defined."

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"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue.""The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled.""In my experience, their technical support can be a little slow.""It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers.""We have experienced a few hiccups and bugs when using the admin console and from a user perspective.""It could be more stable. In the next release, it would be better if it was more stable with improved performance.""I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly.""There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The solution provides affordable pricing for medium sized industries."
  • More ESET Cloud Apps Protection Pricing and Cost Advice →

  • "It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
  • "I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
  • "They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
  • "The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
  • "The price of Kiteworks is reasonable."
  • "The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
  • More Kiteworks Pricing and Cost Advice →

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    771,170 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The most valuable features are the precision of detection and the level of customization of the policy.
    Top Answer:The solution provides affordable pricing for medium sized industries.
    Top Answer:The specific domain file for Apache needs to be well-defined.
    Top Answer:Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust… more »
    Top Answer:The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
    Top Answer:There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    ESET Mail Security
    Accellion
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.

    ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.

    Furthermore, ESET PROTECT Complete offers proactive cloud-based threat defense, particularly against emerging threat types like ransomware, and safeguards Microsoft 365 applications from malware, spam, and phishing attacks via an intuitive cloud management console. With additional layers of security covering spam, phishing, malware, and threats from outdated systems and applications, this solution includes automated scanning, patching, and customizable policies for organizations. It empowers organizations to fortify their defenses and maintain a secure environment, offering centralized management and a comprehensive range of protective measures for businesses of all sizes. ESET PROTECT Complete is your all-encompassing cybersecurity solution for a safe and resilient digital landscape.

    Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Information Not Available
    United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Real Estate/Law Firm10%
    Media Company6%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm12%
    Computer Software Company8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    REVIEWERS
    Small Business23%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    ESET Cloud Apps Protection vs. Kiteworks
    May 2024
    Find out what your peers are saying about ESET Cloud Apps Protection vs. Kiteworks and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Kiteworks is ranked 13th in Email Security with 12 reviews. ESET Cloud Apps Protection is rated 9.6, while Kiteworks is rated 8.8. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our ESET Cloud Apps Protection vs. Kiteworks report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.