ESET Cloud Apps Protection vs Kiteworks comparison

ESET Cloud Apps Protection

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Executive SummaryUpdated on Dec 3, 2024

Kiteworks and ESET Cloud Apps Protection compete in the cybersecurity market, offering distinct strengths. Kiteworks has the upper hand in integration flexibility and customer satisfaction, while ESET is preferred for its sophisticated security mechanisms.

Features: Kiteworks focuses on secure content collaboration, compliance management, and seamless integration capabilities. ESET Cloud Apps Protection provides advanced threat detection, protection for Microsoft 365 environments, and real-time malware defenses.

Ease of Deployment and Customer Service: Kiteworks is known for adaptable deployment across various infrastructures and responsive customer service. ESET offers simplified cloud deployment with minimal configuration efforts and robust support.

Pricing and ROI: Kiteworks involves a higher setup cost but shows strong ROI for data-centric industries. ESET is more competitively priced, providing value with its comprehensive threat protection features.

To learn more, read our detailed ESET Cloud Apps Protection vs. Kiteworks Report (Updated: September 2026).

ESET Cloud Apps Protection vs. Kiteworks

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ESET Cloud Apps Protection

Ranking in Email Security

46th

Average Rating

9.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Vulnerability Management (68th), Patch Management (20th)

Kiteworks

Ranking in Email Security

27th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.5% compared to the previous year. The mindshare of Kiteworks is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security Mindshare Distribution
Product	Mindshare (%)
Kiteworks	0.8%
ESET Cloud Apps Protection	0.6%
Other	98.6%

Email Security

Featured Reviews

LeonardoAguilera

Team Manager at JJ soluciones

Great protection, good privacy, and helpful support

The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are close to having 99% or 98% detection."

"It's a trustworthy solution that is easy to learn."

"The most valuable features are the precision of detection and the level of customization of the policy."

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"I can identify from which region our users are uploading or downloading files."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

More Kiteworks pros

Cons

"The specific domain file for Apache needs to be well-defined."

"It's not easy for an admin to check and decide if the email is good or not."

"We have experienced some issues with stability due to bugs."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

"In my experience, their technical support can be a little slow."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

"File location could be improved."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

More Kiteworks cons

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

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Top Industries

By visitors reading reviews

Construction Company

14%

Comms Service Provider

12%

Computer Software Company

Financial Services Firm

13%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

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What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Email Security

Download ESET Cloud Apps Protection product report

Download Kiteworks product report

Also Known As

ESET Mail Security

Accellion

Overview

ESET Cloud Apps Protection provides advanced security for businesses using cloud-based applications, safeguarding data from threats. It offers robust protective measures tailored for cloud environments.

This solution is designed to deliver comprehensive security for cloud-based applications, catering to businesses looking to protect their data from evolving cyber threats. By integrating seamlessly with business environments, it minimizes security gaps and helps maintain data integrity. It ensures cloud applications are secure and compliant with industry standards, providing peace of mind through real-time threat detection and response.

What are the core features of ESET Cloud Apps Protection?

Advanced Threat Detection: Utilizes machine learning to detect and neutralize threats efficiently.
Data Loss Prevention: Protects sensitive information from leaks.
Multi-layered Security: Offers multiple security layers to tackle various cyber threats.
Seamless Integration: Easily integrates with existing systems for smooth operation.
Real-time Monitoring: Constant surveillance to identify threats instantly.

What benefits should users look for in reviews?

Enhanced Data Security: Protects critical business information from cyberattacks.
Reduced Downtime: Quick threat response to minimize operational interruptions.
Cost Efficiency: Reduces potential damage costs related to cyber breaches.
Scalability: Adjusts to growing business needs without compromising security.
User Satisfaction: Positive feedback on ease of use and overall performance.

In industries like finance and healthcare, ESET Cloud Apps Protection has been implemented to maintain high levels of security and compliance. Its flexible deployment caters to different industry demands, ensuring sensitive data remains protected while supporting operational efficiency.

ESET

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Sample Customers

Information Not Available

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

ESET Cloud Apps Protection vs. Kiteworks