Netsurion vs eSentire comparison

eSentire and Netsurion are both solutions in the Managed Detection and Response (MDR) category. eSentire is ranked #26, while Netsurion is ranked #31. eSentire holds a 1.5% mindshare in MDR, compared to Netsurion’s 1.2% mindshare. Additionally, 100% of eSentire users are willing to recommend the solution, compared to 92% of Netsurion users who would recommend it.

eSentire

Read 2 eSentire reviews

2,031 Views
1,929 Comparison Views

100% willing to recommend

Netsurion

Read 24 Netsurion reviews

5,182 Views
1,658 Comparison Views

92% willing to recommend

eSentire

Netsurion

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 3, 2024

eSentire and Netsurion are both competing in the cybersecurity space, each offering distinct advantages. eSentire tends to have the upper hand in customer support and ease of deployment, while Netsurion provides superior network security features worth the investment.

Features: eSentire is recognized for 24/7 threat monitoring, rapid response capabilities, and seamless integration. Netsurion offers comprehensive network security with threat intelligence, automated incident response, and proactive security measures that enhance its feature set.

Ease of Deployment and Customer Service: Netsurion's deployment is streamlined, focusing on efficient processes. eSentire provides a more hands-on approach with readily available dedicated support staff, resulting in more responsive and efficient customer service.

Pricing and ROI: eSentire has a lower initial setup cost, making it suitable for smaller companies on a budget, delivering ROI through effective threat mitigation. Netsurion is priced higher upfront but offers long-term value with its extensive features and added security layers, which many businesses find worthwhile.

To learn more, read our detailed Netsurion vs. eSentire Report (Updated: August 2026).

Buyer's Guide

Netsurion vs. eSentire

August 2026

Download the complete report

Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eSentire

Ranking in Managed Detection and Response (MDR)

26th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Managed Detection and Response (MDR)

31st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (19th), Security Information and Event Management (SIEM) (48th), SOC as a Service (7th), Extended Detection and Response (XDR) (43rd)

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of eSentire is 1.5%, up from 1.4% compared to the previous year. The mindshare of Netsurion is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Mindshare Distribution
Product	Mindshare (%)
eSentire	1.5%
Netsurion	1.2%
Other	97.3%

Managed Detection and Response (MDR)

Featured Reviews

reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."

"The managed detection response (MDR) product was the most valuable."

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"It's a deny-all policy, so there's an access list on each machine, and it was effortless to tune it for our software because we have four pieces of intellectual property used in-house, and that was super easy to get up and running compared to some of the other solutions I've seen."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"The product satisfies our compliance, and thus, all of our auditors."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

More Netsurion pros

Cons

"Its GUI can be a lot better."

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"Using Netsurion has not meant we have consolidated cybersecurity technologies."

"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."

"Where there is an opportunity for improvement is in the interface used for performing the searches."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

Pricing and Cost Advice

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

909,725 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

12%

Construction Company

12%

Government

Financial Services Firm

Outsourcing Company

13%

Construction Company

13%

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Comparisons

CrowdStrike Falcon Complete MDR vs eSentire

Compared 14% of the time

Expel vs eSentire

Compared 8% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 7% of the time

SentinelOne Wayfinder Threat Detection and Response vs eSentire

Compared 5% of the time

Difenda Shield vs eSentire

Compared 5% of the time

More eSentire Competitors

IBM Security QRadar vs Netsurion

Compared 8% of the time

GoSecure Titan Platform vs Netsurion

Compared 8% of the time

Rapid7 InsightIDR vs Netsurion

Compared 7% of the time

Splunk Enterprise Security vs Netsurion

Compared 7% of the time

Check Point ThreatCloud Managed Security Services vs Netsurion

Compared 4% of the time

More Netsurion Competitors

Product Reports

Buyer's Guide

Managed Detection and Response (MDR)

July 2026

Download eSentire product report

Buyer's Guide

Netsurion

August 2026

Download Netsurion product report

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

eSentire provides comprehensive managed detection and response services delivering 24/7 threat monitoring, detection, and incident response to safeguard businesses from cyber threats.

With a focus on cybersecurity, eSentire specializes in detecting and responding to threats with real-time monitoring and rapid response capabilities, ensuring secure environments for a wide range of industries. The service is structured to handle complex threat landscapes using advanced technology and human expertise.

What are the key features of eSentire?

24/7 Threat Monitoring: Continuous surveillance to identify and mitigate threats instantly.
Incident Response: Quick and effective actions to handle and neutralize cyber threats.
Advanced Threat Detection: Uses behavioral analytics for detecting sophisticated cyber attacks.
Log Management: Comprehensive logging and reporting for compliance and security purposes.
Security Advisory Services: Offers expert guidance to enhance cybersecurity strategies.

Why consider eSentire for cybersecurity investment?

Reduced Risk: Minimal exposure to cyber threats with proactive detection and response.
Cost Efficiency: Reduces the need for large internal cybersecurity teams, saving costs.
Scalability: Flexibility to adjust services as businesses grow and evolve.
Regulatory Compliance: Helps maintain compliance with industry-specific regulations.

In industries like finance, healthcare, and legal, eSentire is implemented to ensure client data remains secure, supporting stringent compliance requirements and offering peace of mind through expert threat management, allowing these sectors to focus on their core operations without cybersecurity concerns.

eSentire

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Buyer's Guide

Netsurion vs. eSentire

August 2026

Free Report: Netsurion vs. eSentire

Find out what your peers are saying about Netsurion vs. eSentire and other solutions. Updated: August 2026.

DOWNLOAD NOW

909,725 professionals have used our research since 2012.

See our Netsurion vs. eSentire report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.