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Elastic Observability vs Rapid7 InsightOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Log Management
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), IT Infrastructure Monitoring (11th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Rapid7 InsightOps
Ranking in Log Management
25th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Elastic Observability is 1.3%, down from 2.1% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"It has always been a stable solution."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The product has connectors to many services."
"I think Elastic Observability is already in very good shape."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"The most valuable feature of Elastic Observability is the text search."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"It has the ability to alert and track logs from different sources."
"We can save logs as plain text."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
 

Cons

"Simplifying the parsing of logs and manual efforts would also be beneficial."
"There's a steep learning curve if you've never used this solution before."
"There is room for improvement regarding its APM capabilities."
"The interface could be improved."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
 

Pricing and Cost Advice

"The product is not that cheap."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The product’s pricing needs improvement."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Pricing is one of those situations where the more you use it, the more you pay."
"We will buy a premium license after POC."
"Elastic Observability's pricing could be better for small-scale users."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
8%
Energy/Utilities Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
What needs improvement with Rapid7 InsightOps?
Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited exper...
What is your primary use case for Rapid7 InsightOps?
Our clients use InsightOps for real-time monitoring of their IT environments.
 

Also Known As

No data available
InsightOps, Logentries
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Trimble Navigation Limited
Find out what your peers are saying about Elastic Observability vs. Rapid7 InsightOps and other solutions. Updated: June 2025.
856,807 professionals have used our research since 2012.