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Elastic Observability vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
9th
Ranking in Log Management
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), Container Monitoring (4th), Cloud Monitoring Software (7th)
NetCrunch
Ranking in IT Infrastructure Monitoring
65th
Ranking in Log Management
61st
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (81st), Server Monitoring (28th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 2.0%, down from 4.5% compared to the previous year. The mindshare of NetCrunch is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Elastic Observability2.0%
NetCrunch0.6%
Other97.4%
IT Infrastructure Monitoring
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"Machine learning is the most valuable feature of this solution."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The most valued feature of Elastic is its log analytics capabilities."
"Its diverse set of features available on the cloud is of significant importance."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"I have built a mini business intelligence system based on Elastic Observability."
"The solution allows us to dig deep into data."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"When opening tickets, we cannot use our team mailbox."
"There could be more low-code features included in the product."
"The interface could be improved."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"The only challenging aspect for new users is often writing the query language."
"The price is the only issue in the solution. It can be made better and cheaper."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"Elastic Observability's pricing could be better for small-scale users."
"We have been using the open-source version."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"The price of Elastic Observability is expensive."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"Pricing is one of those situations where the more you use it, the more you pay."
"We will buy a premium license after POC."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
Comms Service Provider
14%
Educational Organization
10%
Agriculture
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about Elastic Observability vs. NetCrunch and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.