Eggplant Test vs SysTrack comparison

Keysight Technologies and Lakeside Software are both solutions in the Digital Experience Monitoring (DEM) category. Keysight Technologies is ranked #13 with an average rating of 7.3, while Lakeside Software is ranked #5 with an average rating of 9.0. Keysight Technologies holds a 1.5% mindshare in DEM, compared to Lakeside Software’s 7.5% mindshare. Additionally, 80% of Keysight Technologies users are willing to recommend the solution, compared to 88% of Lakeside Software users who would recommend it.

Eggplant Test

Read 19 Eggplant Test reviews

5,556 Views
278 Comparison Views

80% willing to recommend

SysTrack

Read 11 SysTrack reviews

2,480 Views
2,480 Comparison Views

88% willing to recommend

Eggplant Test

SysTrack

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SysTrack and Eggplant Test compete in the IT and software testing domains. Eggplant Test holds an advantage with its robust features, making it a preferred choice for advanced testing solutions.

Features: SysTrack provides detailed user environment analytics, real-time monitoring, and resource utilization insights, aiding IT management. Eggplant Test offers AI-driven automation, cross-platform compatibility, and extensive test coverage, ideal for seamless functionality.

Room for Improvement: SysTrack can improve in automating testing processes, enhancing its AI capabilities, and simplifying platform interfaces. Eggplant Test could streamline its deployment routines, enhance reporting functions, and improve documentation for ease of use.

Ease of Deployment and Customer Service: SysTrack's deployment model is simple and integrates well with existing IT infrastructures, supported by reliable customer service. Eggplant Test offers extensive support channels but involves a more complex deployment process due to its test environment setups.

Pricing and ROI: SysTrack is noted for its cost-effectiveness, offering significant ROI with its pricing structure. While potentially higher in setup costs, Eggplant Test provides a significant return on investment through increased test automation and productivity improvements.

To learn more, read our detailed Eggplant Test vs. SysTrack Report (Updated: August 2026).

Buyer's Guide

Eggplant Test vs. SysTrack

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Digital Experience Monitoring (DEM)

13th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Test Management Tools (10th), Test Automation Tools (11th)

SysTrack

Ranking in Digital Experience Monitoring (DEM)

5th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Eggplant Test is 1.5%, up from 0.6% compared to the previous year. The mindshare of SysTrack is 7.5%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM) Mindshare Distribution
Product	Mindshare (%)
SysTrack	7.5%
Eggplant Test	1.5%
Other	91.0%

Digital Experience Monitoring (DEM)

Featured Reviews

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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SumitKumar18

Senior SME at Microland Limited

Real-time monitoring and dashboards with cost-saving licensing

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"GUI testing is the strength of the tool, we have been satisfied with the tool, and not only the tool, but the service behind it, as the tool works as expected and the response from eggPlant, as a company, has been quick and substantial."

"It is easy to set up."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"Eggplant allowed us to replace that human work with an automated solution that reduced the time that it took a person to perform the test from upwards of three hours down to a few minutes, while increasing the accuracy to the levels where we are entirely accurate with our timing and tests."

"It provides very strong cross-platform support."

"The OCR (Optical Character Cognition) is a very useful feature."

"Good text reading ability."

"The most valuable features would be the image recognition and the OCR."

More Eggplant Test pros

"When a user calls in and says that they are having slowness issues, this tool has the capability to show exactly where the performance issue is. The Resolve feature that they have is very good. It is one of the main features. They are doing a pretty good job with the Resolve feature in terms of showing endpoint performance on various factors."

"We have got a good return on investment because it was able to deliver during the pandemic."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

"SysTrack gathers a lot of different metrics on every single device including performance metrics and application-related metrics such as application usage and resource utilization by applications. It collects a wide range of different metrics, and from that perspective, it's a really good tool."

"It is a stable product. I would rate its stability a nine out of ten."

"SysTrack provides unique, real-time data."

"From a telemetry data standpoint, it's a perfect tool."

"We are using the SysTrack 'Prevent' module, which shows real-time discrepancies in the infrastructure."

More SysTrack pros

Cons

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"The solution is very heavy, so sometimes my laptop, when I use it, stops and I have to link with it again."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"Eggplant Test is not a stable solution at all in my experience."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

"Eggplant Digital Automation Intelligence could improve by lowering the price."

"A step forward would be to have event support; supporting different events."

"eggPlants data input is text based and does not easily conform to data driven test, and this makes data management painful."

More Eggplant Test cons

"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"The solution lacks AI in its analysis module."

"There are a lot of issues with the solution and certain features such as the survey feature and sensors, that don't work well and need to be improved."

"Their dashboard could be better. They did it custom, which is the main problem."

"The tool needs to improve the integration with third-party providers like Cisco products."

"Lacks flexibility with regard to licensing."

"If I have my system running, and I'm changing my hardware in the VDI environment, I want to choose a date and see the difference before and after the event."

"Their dashboard could be better. They did it custom, which is the main problem. They should have given an option to integrate it with some of the tools such as Power BI. Unfortunately, they are developing their own native dashboarding capabilities, which is killing them, in my view. The product is good, but dashboarding has been a pain area. I have to literally learn a new BI or dashboarding solution just for a system. We have 100 such kinds of solutions in our environment. If every solution has its custom solution for dashboarding, we can't survive. It is going to be crazy."

More SysTrack cons

Pricing and Cost Advice

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"It probably has a yearly license."

"Eggplant Test is a very expensive solution."

"I would rate the solution's pricing a six out of ten."

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."

"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."

"It is somewhat expensive."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

10%

Construction Company

Computer Software Company

Financial Services Firm

14%

Manufacturing Company

11%

Insurance Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

See all answers

What is your experience regarding pricing and costs for SysTrack?

SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.

See all answers

What needs improvement with SysTrack?

See all answers

What is your primary use case for SysTrack?

SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...

See all answers

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Product Reports

Buyer's Guide

Eggplant Test

August 2026

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Buyer's Guide

SysTrack

July 2026

Download SysTrack product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

No data available

Overview

Eggplant Test stands out with its AI-driven and image recognition features, facilitating quick bug detection across multiple systems. Its ease of use, coupled with robust integration capabilities, makes it a top choice for efficient and comprehensive testing solutions.

Offering OCR, image recognition, and extensive AI capabilities, Eggplant Test enhances automation and reduces testing time. Known for its versatility, it operates independently from system constraints and supports scriptless testing. With a user-centric design, the tool integrates with platforms like GitHub and operates on diverse operating systems. Despite advancements, considerations include its affordability, installation complexities, and need for better text recognition and stability. Its success is bolstered by seamless scripting, robust reporting features, and the option for digital twin utilization, making it ideal for real-world user action simulations.

What are the most important features of Eggplant Test?

OCR and Image Recognition: Facilitates efficient bug detection and automated testing.
AI Capabilities: Enhances testing efficiency with intelligent automation.
Cross-Platform Operation: Compatible with various operating systems.
Integration Options: Connects easily with GitHub and other platforms.
Scriptless Testing: Simplifies testing for users with limited coding skills.

What benefits or ROI should users look for in reviews?

Reduced Testing Time: Achieves faster testing cycles through automation.
Improved Quality Assurance: Enhances reliability with refined testing methods.
User-Friendly Interface: Simplifies navigation and operation for users.
Robust Reporting: Offers comprehensive insights into test outcomes.

Industries utilize Eggplant Test primarily for regression and GUI automation testing, especially in desktop applications. Its capacity for post-development validation and vulnerability scanning supports businesses with testers having minimal coding experience. Deployed on virtual machines, it effectively tests web pages, Windows apps, and streaming devices, simulating real-world user actions efficiently. Eggplant Test's role in simplifying robotic process automation and functional testing is significant, offering a spectrum of operational support across varied sectors.

Keysight Technologies

SysTrack offers comprehensive digital experience monitoring for IT environments like VDI and user devices. It provides valuable insights into performance, aiding service desk operations and improving efficiency through metrics tracking and data analysis.

Combining advanced tools for endpoint analysis and service optimization, SysTrack empowers organizations to enhance user experiences. Its features like Black Box, Resolve, and data capture improve performance insights, while virtual machine planning and incident mitigation streamline operations. Despite its robust toolkit, challenges exist in integration with third-party tools such as Dynatrace and Power BI. Users advocate for improved dashboards and centralized management consoles to optimize efficiency. Real-time data synchronization remains a focus area for future enhancements.

What are SysTrack's key features?

Black Box and Resolve: Provides critical insights to help diagnose performance issues.
GUI and Data Capture: Enhances endpoint analysis through detailed data collections.
Self-Help and Monitoring Dashboards: Assists service desk operations efficiently.
Virtual Machine Planning: Facilitates better infrastructure utilization and planning.
Automated Incident Mitigation: Streamlines the response to technical problems.
Infrastructure Insights: Aids in license management and cost-saving strategies.

What benefits and ROI should organizations expect?

Enhanced User Experience: Drives operational efficiency through better performance insights.
Reduced Service Desk Load: Enables fewer needed resources for support functions.
Cost Savings: Optimizes resources, reducing overall expenses.
Real-Time Performance Monitoring: Keeps operations smooth with continuous status updates.

SysTrack is widely adopted in industries needing to monitor digital employee experience within VDI environments. Organizations with large-scale deployments, such as those managing thousands of users, benefit significantly from its telemetry and infrastructure performance tracking capabilities. It supports reducing service-related challenges through its comprehensive analysis and proactive insights.

Lakeside Software

Sample Customers

FUJIFILM Group, NEC Personal Computers

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada

Buyer's Guide

Eggplant Test vs. SysTrack

August 2026

Free Report: Eggplant Test vs. SysTrack

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