Eggplant Test vs SysTrack comparison

Keysight Technologies and Lakeside Software are both solutions in the Digital Experience Monitoring (DEM) category. Keysight Technologies is ranked #12 with an average rating of 8.0, while Lakeside Software is ranked #3 with an average rating of 9.3. Keysight Technologies holds a 0.3% mindshare in DEM, compared to Lakeside Software’s 15.3% mindshare. Additionally, 85% of Keysight Technologies users are willing to recommend the solution, compared to 88% of Lakeside Software users who would recommend it.

Eggplant Test

Read 18 Eggplant Test reviews

41 Views
17 Comparison Views

85% willing to recommend

SysTrack

Read 11 SysTrack reviews

1,960 Views
1,110 Comparison Views

88% willing to recommend

Eggplant Test

SysTrack

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SysTrack and Eggplant Test compete in the IT and software testing domains. Eggplant Test holds an advantage with its robust features, making it a preferred choice for advanced testing solutions.

Features: SysTrack provides detailed user environment analytics, real-time monitoring, and resource utilization insights, aiding IT management. Eggplant Test offers AI-driven automation, cross-platform compatibility, and extensive test coverage, ideal for seamless functionality.

Room for Improvement: SysTrack can improve in automating testing processes, enhancing its AI capabilities, and simplifying platform interfaces. Eggplant Test could streamline its deployment routines, enhance reporting functions, and improve documentation for ease of use.

Ease of Deployment and Customer Service: SysTrack's deployment model is simple and integrates well with existing IT infrastructures, supported by reliable customer service. Eggplant Test offers extensive support channels but involves a more complex deployment process due to its test environment setups.

Pricing and ROI: SysTrack is noted for its cost-effectiveness, offering significant ROI with its pricing structure. While potentially higher in setup costs, Eggplant Test provides a significant return on investment through increased test automation and productivity improvements.

To learn more, read our detailed Eggplant Test vs. SysTrack Report (Updated: June 2025).

Buyer's Guide

Eggplant Test vs. SysTrack

June 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Digital Experience Monitoring (DEM)

12th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (8th), Test Automation Tools (13th)

SysTrack

Ranking in Digital Experience Monitoring (DEM)

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Eggplant Test is 0.3%, down from 0.5% compared to the previous year. The mindshare of SysTrack is 15.3%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM)

Featured Reviews

Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

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SumitKumar18

Senior SME at Microland Limited

Real-time monitoring and dashboards with cost-saving licensing

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"We are able to now automate tests, which so far have been manual."

"The solution is a stable one."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

More Eggplant Test pros

"The Resolve part is valuable. It allows the service desk team to perform a couple of fixes or things to mitigate an incident before it's escalated to L2 or L3. It's a cool feature. If you have the sensor activity for Outlook and something has gone wrong, even the service desk can take those steps."

"When you search for a machine or a user, the way we get the information is very helpful. The GUI provides us with all the information about that machine that a user is accessing. It tells us about the CPU, memory, etc. The GUI and the details provided are very helpful."

"It is a stable product. I would rate its stability a nine out of ten."

"The visualizer feature provides end-to-end analysis on all the machines."

"We are using the SysTrack 'Prevent' module, which shows real-time discrepancies in the infrastructure."

"SysTrack monitors user experience and represents it in the form of a composite score. The scores are placed on a timeline, so you can see how it has gotten better or worse compared to two weeks ago. It gives you a score at the personal, unit, and organizational levels. For example, the score for my entire organization in SysTrack is 77. It's also effective for monitoring user experience and resources in a VDI environment."

"I am impressed with the huge amount of information that you can get from the infrastructure."

"From a telemetry data standpoint, it's a perfect tool."

More SysTrack pros

Cons

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"The language is too specific; it is just for Eggplant."

"The solution would crash from time to time."

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

"It has low productivity."

More Eggplant Test cons

"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"Certain features haven't been tested sufficiently and don't work well."

"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."

"If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the endpoints. There are two tools, and we are spending money on both."

"Lacks flexibility with regard to licensing."

"The solution lacks AI in its analysis module."

"One thing from a layman's standpoint, the report should be very clear."

"The tool needs to improve the integration with third-party providers like Cisco products."

More SysTrack cons

Pricing and Cost Advice

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"Eggplant Test is a very expensive solution."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"It probably has a yearly license."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."

"It is somewhat expensive."

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."

"I would rate the solution's pricing a six out of ten."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

14%

Computer Software Company

10%

Healthcare Company

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What is your experience regarding pricing and costs for SysTrack?

SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.

See all answers

What needs improvement with SysTrack?

See all answers

What is your primary use case for SysTrack?

SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...

See all answers

Comparisons

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Compared 21% of the time

Selenium HQ vs Eggplant Test

Compared 13% of the time

Qt Squish vs Eggplant Test

Compared 10% of the time

SmartBear TestComplete vs Eggplant Test

Compared 9% of the time

UiPath Test Cloud vs Eggplant Test

Compared 9% of the time

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Nexthink vs SysTrack

Compared 81% of the time

ControlUp vs SysTrack

Compared 10% of the time

Alluvio Aternity vs SysTrack

Compared 7% of the time

Compared 3% of the time

More SysTrack Competitors

Product Reports

Buyer's Guide

Eggplant Test

June 2025

Download Eggplant Test product report

Buyer's Guide

SysTrack

May 2025

Download SysTrack product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

No data available

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

SysTrack is a digital experience monitoring solution that is designed to empower users to track every aspect of their digital workplaces. Anything and everything that might impact an end user’s experience or an organization’s business productivity can be monitored by administrators using SysTrack. This solution contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over their digital workspaces.

SysTrack Benefits

Some of the benefits that come from using SysTrack include:

Leverage AI to aid in the processing of massive loads of data. SysTrack employs an AI algorithm that enables administrators to easily analyze 10,000 plus data points at any given time. This makes it possible for administrators to utilize and analyze their system’s data effectively without having to hire a large staff to pore over incoming data streams. Staff can now be assigned to areas of greater need, as the processing of data is partially being done by the AI algorithm.

Discover the root causes of various IT issues that arise. The AI that SysTrack uses digs down into the data streams that run through the networks they run on and mine them for information. This mining makes it possible for the AI to learn where issues arise and makes it possible for administrators to take steps to prevent such issues from arising in the future.

Identify areas where you have over- or under-provisioned resources. SysTrack’s AI provides visibility into many different areas of a user’s digital workspace. One of these areas is the provisioning of digital resources. It can make it possible for administrators to find areas where too many resources, or, alternatively, not enough, are being allocated. Administrators can ensure that resources are being appropriately used.

SysTrack Features

When users choose to employ the SysTrack solution, they gain access to many different capabilities. These features include:

Customizable dashboards. Administrators can build dashboards that are most suited to meet all of their needs. SysTrack comes equipped with tools that make it easy for administrators to create the dashboards most suited to their operational needs.

Data visualization tools. SysTrack is designed with built-in tools that allow users to represent data as more than just strings of numbers. These tools enable administrators to transform data into easy-to-understand visual representations. Massive and confusing streams of data can be made more easily accessible for those for whom strings of numbers can be hard to interpret.

Digital workplace experience monitoring tools. SysTrack’s AI algorithm gives administrators the ability to keep track of every aspect of a user’s workplace experience. This gives administrators and IT professionals insights that enable them to prevent any sort of breakdown from occurring in their digital workplace environment. Users can monitor even the most minute aspects of their networks. Nothing will take administrators or IT professionals by surprise when they are using SysTrack’s experience monitoring tools.

Custom report creation tools. SysTrack comes with tools that enable users to create reports that address the areas that most align with their business priorities. These reports make it possible for users to track and keep records of how their workspaces are running.

Lakeside Software

Sample Customers

FUJIFILM Group, NEC Personal Computers

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada

Buyer's Guide

Eggplant Test vs. SysTrack

June 2025

Free Report: Eggplant Test vs. SysTrack

Find out what your peers are saying about Eggplant Test vs. SysTrack and other solutions. Updated: June 2025.

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