

Tricentis Tosca and Eggplant Test are leading tools in the software testing domain with distinct capabilities. While both offer automation capabilities, Tricentis Tosca has the upper hand for large organizations due to its modular approach and extensive features, whereas Eggplant Test stands out for its ease of use with image-based testing and OCR.
Features: Tricentis Tosca is favored for model-based testing, scriptless automation, and support for various technologies, reducing the need for deep coding knowledge. Eggplant Test offers strong image and text recognition capabilities, alongside being easy to handle across various applications, making it ideal for visual testing scenarios.
Room for Improvement: Tricentis Tosca users encounter challenges with tool upgrades, object recognition in web apps, and require technical skills for extending functionality. It could also benefit from better user management and simplified test case design. Eggplant Test could improve in text-driven test data management, third-party tool integration, and offers a lengthy setup process with room for improvements in documentation and error handling.
Ease of Deployment and Customer Service: Tricentis Tosca offers hybrid cloud, on-premises, and public cloud deployment options with mixed technical support reviews. Eggplant Test supports on-premises and cloud deployment options, earning praise for its customer service and quick issue resolution, though users occasionally experience difficulty reaching skilled support.
Pricing and ROI: Both tools are seen as expensive, with Tricentis Tosca known for its high license costs and multiple licensing types that require careful assessment to avoid overspending. Eggplant Test is costly, particularly for small businesses, but is known for its strong support network. Both demonstrate significant ROI, particularly for organizations with extensive automation needs, where manual testing reduction leads to cost savings and efficiency.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Eggplant Test offers 24x7 support.
I'm not impressed because it depends on the resolution of the screen, so I wouldn't highly recommend this tool.
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
The Vision AI implementation works very slowly, affecting the speed of our work.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It can integrate with GitHub, allowing you to work with DevOps pipelines, so whenever you make changes in GitHub, it runs and checks the smoke testing on the server.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
| Product | Mindshare (%) |
|---|---|
| Tricentis Tosca | 13.4% |
| Eggplant Test | 4.3% |
| Other | 82.3% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 24 |
| Large Enterprise | 72 |
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Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.
Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.
What key features does Tricentis Tosca offer?In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.
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