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Eggplant Test vs ManageEngine Endpoint Central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Eggplant Test automation cut testing time and costs, saving $75,000 per tester and achieving fast ROI with increased efficiency.
Sentiment score
6.5
ManageEngine Endpoint Central boosts ROI and productivity quickly by automating processes, despite some users lacking precise metrics.
 

Customer Service

Sentiment score
7.7
Eggplant Test customer service is praised for quick, knowledgeable support, despite some time zone and coverage challenges.
Sentiment score
5.0
ManageEngine Endpoint Central's support is praised for helpfulness but could improve response times, communication, and documentation clarity.
Eggplant Test offers 24x7 support.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
 

Scalability Issues

Sentiment score
5.9
Eggplant Test scales well and integrates strongly but faces challenges with licensing costs and performance slowdowns in large packs.
Sentiment score
7.7
ManageEngine Endpoint Central effectively scales for large deployments, integrating diverse architectures with high scalability for growth, especially in cloud environments.
 

Stability Issues

Sentiment score
6.4
Eggplant Test is praised for stability and responsive support but faces occasional crashes, latency, and high resource usage.
Sentiment score
7.9
ManageEngine Endpoint Central is praised for its stability, reliable performance, and efficient support despite minor performance issues.
ManageEngine prefers not to display any information if it cannot be properly gathered.
We haven't encountered issues very frequently.
The product is very stable, especially with the cloud version.
 

Room For Improvement

Eggplant Test struggles with usability, integration, setup issues, and outdated features, requiring improvements in performance, support, and accessibility.
Users seek improvements in software QA, stability, compatibility, navigation, integrations, and performance across OS management in Endpoint Central.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
ManageEngine Endpoint Central has limited features because they offer multiple products separately, like Active Directory Manager.
 

Setup Cost

Eggplant Test is costly yet ideal for large enterprises, with execution-only licenses offering better cost-effectiveness than competitors.
ManageEngine Endpoint Central is cost-effective with complex licensing, praised for ROI but extra features can increase costs.
ManageEngine products offer reasonable prices for their product quality.
The pricing is cheaper compared to other MDM products.
The pricing of ManageEngine Endpoint Central is quite decent.
 

Valuable Features

Eggplant Test excels in cross-platform testing with AI-driven automation, simplifying processes and enhancing collaboration through modular scripts.
ManageEngine Endpoint Central excels in patch management, asset control, and user-friendly interface boosting IT efficiency and productivity.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
The patch management feature is effective and allows us to see what new patches are available and which machines are affected.
The system misconfiguration part of vulnerability management is quite good, providing detailed insights into endpoint misconfigurations.
ManageEngine Endpoint Central is straightforward to use and implement.
 

Categories and Ranking

Eggplant Test
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th), Test Automation Tools (13th)
ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

Eggplant Test and ManageEngine Endpoint Central aren’t in the same category and serve different purposes. Eggplant Test is designed for Test Automation Tools and holds a mindshare of 3.9%, up 3.3% compared to last year.
ManageEngine Endpoint Central, on the other hand, focuses on Client Desktop Management, holds 32.3% mindshare, down 42.3% since last year.
Test Automation Tools
Client Desktop Management
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
13%
Computer Software Company
10%
Healthcare Company
9%
Computer Software Company
14%
Financial Services Firm
9%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
The pricing is cheaper compared to other MDM products, but I don't remember the exact details.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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