EdgeVerve AssistEdge RPA vs OpenText Robotic Process Automation comparison

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Executive Summary

We performed a comparison between EdgeVerve AssistEdge RPA and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Hugo Almeida
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer""The tool follows a role-based working model to create things. It helps to track what others are doing with the system.""Good email automation and XL automation."

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"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

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Cons
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.""Lacks integration with third party tools.""The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

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"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

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Pricing and Cost Advice
  • "EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
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  • "The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
  • More OpenText Robotic Process Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool follows a role-based working model to create things. It helps to track what others are doing with the system.
    Top Answer:The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.
    Top Answer:I use EdgeVerve AssistEdge RPA for we automation.
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    Average Words per Review
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    Also Known As
    AssistEdge RPA
    Micro Focus Robotic Process Automation, Micro Focus RPA
    Learn More
    Overview

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.

    Sample Customers
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company24%
    Computer Software Company14%
    Financial Services Firm13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Computer Software Company13%
    Manufacturing Company12%
    Comms Service Provider10%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise7%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise77%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    767,847 professionals have used our research since 2012.

    EdgeVerve AssistEdge RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews while OpenText Robotic Process Automation is ranked 35th in Robotic Process Automation (RPA). EdgeVerve AssistEdge RPA is rated 6.6, while OpenText Robotic Process Automation is rated 8.0. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of OpenText Robotic Process Automation writes "It lets us automate almost anything and is very easy to work with". EdgeVerve AssistEdge RPA is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Microsoft Power Automate and Pega Robotic Process Automation, whereas OpenText Robotic Process Automation is most compared with UiPath and Blue Prism.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.