EdgeVerve AssistEdge RPA vs Tungsten RPA comparison

Infosys and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #26 with an average rating of 7.0, while Tungsten Automation is ranked #12 with an average rating of 7.6. Infosys holds a 0.8% mindshare in RPA, compared to Tungsten Automation’s 1.7% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and EdgeVerve AssistEdge RPA compete in the robotic process automation market. Tungsten RPA has an advantage in pricing and support, while EdgeVerve AssistEdge RPA is noted for its rich features which justify its cost.

Features: Tungsten RPA is recognized for its user-friendly scripting environment, integration capabilities, and comprehensive review capabilities. EdgeVerve AssistEdge RPA stands out with advanced cognitive capabilities, robust analytics tools, and strong integration with legacy systems.

Room for Improvement: Tungsten RPA could improve its advanced cognitive automation capabilities, analytics tools, and scalability. EdgeVerve AssistEdge RPA could enhance user interface simplicity, reduce deployment complexity, and offer more competitive pricing for smaller enterprises.

Ease of Deployment and Customer Service: Tungsten RPA offers a straightforward deployment model with comprehensive support, deemed more accommodating. EdgeVerve AssistEdge RPA has a more complex deployment due to its advanced functionalities, but provides extensive documentation and robust customer support for smooth implementation.

Pricing and ROI: Tungsten RPA is known for its competitive setup costs, leading to quicker ROI, appealing to smaller enterprises. EdgeVerve AssistEdge RPA has a higher initial cost but offers significant returns over time due to its extensive features, attractive for organizations with complex automation needs.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. Tungsten RPA Report (Updated: June 2025).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Tungsten RPA

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, up from 0.7% compared to the previous year. The mindshare of Tungsten RPA is 1.7%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to connect to websites and pull data is the solution's most valuable feature."

"I find the ease of use from a programming perspective very valuable."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The best feature of Automate is its ease of use, which is a major selling point."

"The interface is simple, user-friendly, and very intuitive."

"I actually quite liked the no-coding functionality."

"The most valuable features for my client are timing and scheduling."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

More Automate pros

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"Good email automation and XL automation."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."

"The product provides end-to-end solutions for different business problems."

"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."

"The features that we have found the most valuable are the integration of different third-party support and productivity services."

"The product saves time and resources."

"The solution is scalable."

"The OCR was quite stable and flexible."

"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."

More Tungsten RPA pros

Cons

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"The solution has a very weak knowledge base."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

More Automate cons

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"Lacks integration with third party tools."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

"This product has room for improvement in support of aviation. The interface could be improved in the next release."

"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."

"I would like to see them further enhance the OCR, specifically in the multi-language support."

"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."

"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."

"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."

"The technical support must be improved."

More Tungsten RPA cons

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

More Automate pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"Kofax RPA's licensing costs are yearly and expensive."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."

"The cost depends on the number of licenses and the number of RPAs."

"Price is not a problem, because they are a competitor and we have a special rate."

More Tungsten RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Manufacturing Company

20%

Financial Services Firm

13%

Educational Organization

13%

Computer Software Company

13%

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared ...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistE...

See all answers

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...

See all answers

What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Blue Prism vs Automate

Compared 10% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 73% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 27% of the time

More EdgeVerve AssistEdge RPA Competitors

UiPath Platform vs Tungsten RPA

Compared 42% of the time

Automation Anywhere vs Tungsten RPA

Compared 11% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 11% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 9% of the time

Blue Prism vs Tungsten RPA

Compared 6% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Automate

July 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

Tungsten RPA

June 2025

Download Tungsten RPA product report

Also Known As

HelpSystems Automate, Automate

AssistEdge RPA

Kofax RPA, Kofax Kapow, Kapow

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Tungsten RPA

June 2025

Free Report: EdgeVerve AssistEdge RPA vs. Tungsten RPA

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Tungsten RPA and other solutions. Updated: June 2025.

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