Eaton PredictPulse vs Raritan Power IQ comparison

"The most valuable feature is the instant notification, remotely via email, of any change in the status of the UPS, which is important. The UPS's provide critical control functions, such as emergency lighting and operation of emergency communications for passengers, and operation of critical radio systems which are needed for communication between Metro and the local Sheriff department."

"PredictPulse saved us time by helping to avoid downtime and other problems; it easily saves us hundreds of man-hours just for that downtime and prevents production losses that could be in the thousands to possibly millions of dollars."

"Eaton's technical support has been great; they're top-notch."

"PredictPulse has saved us money by the CT unit being up and accessible for ER and for med/surge."

"The service has earned its place in our life, a millions of times over."

"PredictPulse tells me stuff like, "Hey, this room's too hot," that's going to kill my UPS. That's going to shut this thing down. It might prevent a power outage. Right there, that one's not quite as critical, but you're talking, if they go down, tens of thousands at a minimum of loss. So, it pays for itself by having the ability to know without having to walk out there all the time and look at it, because people will get busy, then they won't do their rounds and stuff getting missed. With PredictPulse, it doesn't get missed."

"PredictPulse has helped me better define our requirements, and the support has been phenomenal."

"PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask."

"The layout of the Data Centers structure and navigator has helped and improved the way we monitor and address the power and cooling issues as well as the power consumption and capacity planning."

"I don't know if the way they do the emails, daily, is the best way. It seems like they could come up with a better solution for communication. I'm not saying it doesn't work, but it just seems like it's a little outdated... Maybe they could provide a more secure messaging system."

"I don't know if the way they do the emails, daily, is the best way. It seems like they could come up with a better solution for communication."

"I don't have problems with Eaton products, except that they're proprietary."

"We did have an issue getting it initially connected from our system through their particular email address. It was hard because we have a security parameter. It took two or three technicians to figure out that we had to remove the monitoring in our email addresses due to firewalls. We were blocking them and they were blocking us because the message would not always translate after it was encrypted leaving from us. We had to do a bit of work in our security email system to make our UPS system and PredictPulse part talk to their collection agent. I don't know why it happened. At one point, we could see them but they weren't picking up the pulses that were required to send back to us. This took work to resolve and could be streamlined."

"I like visibility the service provides into our UPS equipment through its reporting, but it could be better."

"I like visibility the service provides into our UPS equipment through its reporting, but it could be better. I would like it to be easier to set up for the specific things I'd like to monitor and how we would like to get notified. E.g., I would like to have battery run-time be more of an alert because I don't really care when the unit goes on battery, as long as it goes on battery. However, something I would care about is if the battery was down below 10 percent. That would be something which would be good to get notified on. It would also be good to have past data to be able to drill into if something had happened a week ago to do failure analysis on."

"It was an absolute major pain to set up in the organization, but that was not PredictPulse, that was our IT department."

"I don't have problems with Eaton products, except that they're proprietary."

"This is the area that will be a let down for most of the bigger organizations."

"We have bought all of the features of PredictPulse because each of them serves a different purpose for us."

"We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price."

"Eaton was only one who offered to let us try it out for free. Right now, we are not paying anything for it, so the return on investment is great."

"It's part of our service contracts, so it's not broken down as a separate line item."

"It is saving our organization around $10,000 a month."

"In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us."