We performed a comparison between Dynatrace and syslog-ng based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"Smartscape is a valuable feature. They also have a technology named PurePath. PurePath is the distributed tracing data."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"Enables me to proactively understand the user experience on our site."
"The initial setup is easy."
"We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action."
"Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected."
"The ability to extract and store the logs is the most valuable feature of syslog-ng."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."
"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."
"Syslog-ng has a separate config file in addition to the core configuration."
"We found it was quite challenging in terms of the learning curve."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"Regarding features, it would be good if there would be some features regarding app security."
"Infrastructure monitoring could be improved."
"SSO options are missing."
"There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"I would like them to add serverless capabilities, because everyone is going there."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."
"The filtering has room for improvement."
"There is always the potential for additional integration and protocol extensions."
"There is room for improvement in terms of observability."
Dynatrace is ranked 4th in Log Management with 340 reviews while syslog-ng is ranked 18th in Log Management with 5 reviews. Dynatrace is rated 8.8, while syslog-ng is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of syslog-ng writes "It's a user-friendly open-source solution that can replace or augment a commercial product in some cases". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas syslog-ng is most compared with SolarWinds Kiwi Syslog Server, Graylog, Grafana Loki, Logstash and Elastic Security. See our Dynatrace vs. syslog-ng report.
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