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Dynatrace vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Dynatrace users achieve faster issue resolution, reduced downtime, cost savings, and improved efficiency, enhancing innovation and performance.
Sentiment score
7.0
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
 

Customer Service

Sentiment score
7.3
Dynatrace support is friendly and knowledgeable but experiences with response times and integration assistance vary among users.
Sentiment score
7.1
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
I would rate their technical support as nine out of ten.
 

Scalability Issues

Sentiment score
7.4
Dynatrace efficiently manages large environments, easily scales horizontally and vertically, though some report minor scalability challenges with costs.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
The technical support from ManageEngine is very good.
 

Stability Issues

Sentiment score
7.7
Dynatrace is praised for robust stability, high availability, smooth updates, and minimal issues, with consistent improvements over time.
Sentiment score
7.6
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
 

Room For Improvement

Dynatrace requires improvements in pricing, setup complexity, user interface, monitoring, AI accuracy, reporting, integrations, and support comprehensiveness.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
 

Setup Cost

Dynatrace is valued for features and cloud integration but seen as pricey; users desire clearer, flexible pricing models.
ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
The price is suitable from a perspective of different pricing options.
 

Valuable Features

Dynatrace provides AI-driven monitoring with comprehensive performance insights, ease of deployment, intuitive UI, and seamless application integration.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
 

Categories and Ranking

Dynatrace
Ranking in Log Management
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
ManageEngine Log360
Ranking in Log Management
22nd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (11th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Dynatrace is 5.0%, down from 6.9% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
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Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
19%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Dynatrace vs. ManageEngine Log360 and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.