We performed a comparison between Dynatrace and ManageEngine Log360 based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"Enables my performance engineer to recreate a problem and give the developers what's happening, where to go look, all the information they need to be able to find what the root cause is."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"The most valuable feature is the beautiful UI."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"The primary use case is to monitor all our applications. We want a single place where we can monitor all our applications that we are building. Therefore, if something goes wrong, we immediately can find out what went wrong."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"The reports that you can run are really nice."
"The product is very user-friendly."
"The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"The Sharecon feature is the most valuable."
"The deployment is quite simple and pretty straightforward."
"The solution could be improved by including XDR, remediation and Sandbox."
"The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"The scalability is there, but it is a headache when you do a lot of stuff and when you need to compare a lot of servers and do a lot of things. The scalability is very difficult to maintain."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"There is another challenge, which is in case of the Managed solution. In our old solution we could simply export the data as session data, and that would be imported and seen. Now, if we are using the Managed solution, then giving someone access to that solution is a challenge. We can handle it, but it's different than taking screenshots and saving that information the way we used to. The copy/paste features that were there in old application - because it was a fat app - were nice, compared to browser-based app, because you cannot really use those features anymore."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"The configuration of this solution is quite complex."
"The messaging layer is not really capturable and measurable right now."
"It is not expensive compared to other solutions."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"The integration with SharePoint and Teams should be improved."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"The solution lacks some features when compared to other products."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"It takes a little bit of time for Log360 to actually learn your environment."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
Dynatrace is ranked 4th in Log Management with 340 reviews while ManageEngine Log360 is ranked 27th in Log Management with 15 reviews. Dynatrace is rated 8.8, while ManageEngine Log360 is rated 7.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ManageEngine Log360 writes "Facilitates incident backtracking and identifying the cause of incidents but insufficient intelligence-driven analysis to suppress unnecessary alerts". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ManageEngine Log360 is most compared with ManageEngine EventLog Analyzer, Wazuh, Splunk Enterprise Security, Fortinet FortiSIEM and Microsoft Sentinel. See our Dynatrace vs. ManageEngine Log360 report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
