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Dynatrace vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Dynatrace boosts efficiency and cuts costs through automation, tool consolidation, enhanced monitoring, and improved application performance and stability.
Sentiment score
7.1
Logz.io improved monitoring efficiency, reduced costs, streamlined operations, enhanced analytics, and increased user satisfaction, boosting productivity and savings.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.1
Dynatrace's support is friendly, knowledgeable, and responsive, though complex issues sometimes face extended resolution times.
Sentiment score
1.0
Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.
Their support is very fast and effective.
They have a good reputation, and the support is commendable.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable.
 

Scalability Issues

Sentiment score
7.2
Dynatrace is highly scalable, handling large-scale environments efficiently with minimal overhead, though scaling costs can be a concern.
Sentiment score
6.0
Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
7.5
Dynatrace is highly stable, with users praising its reliability, quick support for issues, and proactive development efforts.
Sentiment score
7.2
Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
 

Room For Improvement

Dynatrace users seek improved .NET support, customization, performance, security, integrations, support, pricing clarity, and interface simplification.
Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
 

Setup Cost

Dynatrace offers advanced monitoring but can be costly due to a complex pricing model and potential scaling expenses.
Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
 

Valuable Features

Dynatrace excels in transaction tracing, AI analysis, and comprehensive visibility, enhancing operational efficiency with real-time insights and easy deployment.
Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
 

Categories and Ranking

Dynatrace
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
350
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (1st), AIOps (2nd)
Logz.io
Ranking in Log Management
32nd
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (40th)
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of Dynatrace is 4.9%, down from 5.8% compared to the previous year. The mindshare of Logz.io is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Dynatrace4.9%
Logz.io0.5%
Other94.6%
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Derrick Brockel - PeerSpot reviewer
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
14%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise50
Large Enterprise289
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Logz.io?
The query mechanism for response codes and application health is valuable.
What is your experience regarding pricing and costs for Logz.io?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What needs improvement with Logz.io?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...
 

Comparisons

 

Also Known As

No data available
Logz
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Dynatrace vs. Logz.io and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.