We performed a comparison between Dynatrace and Logpoint based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are using it on most of our platforms, which are on a big scale and across the globe."
"In terms of AI, I love the base-lining Dynatrace provides us. It baselines the application over a seven-day period; we have it at the default of seven days. The artificial intelligence is so amazing because it can automatically track each transaction and their response times: how much CPU they use, how much memory, resources that they use. If there’s any deviation from that Dynatrace will tell me like right away. If there’s a deployment and the deployment has increased response time or is taking up CPU or has caused a memory leak, I can say, “Hey guys, you need to look at this, it’s this function on this page in this microservice, in this docker container. You need to go here, you need to fix it, it’s not going live.” It has just increased our productivity off the charts."
"Before we had the tool we had no visibility into the user experience and capturing what was going on inside the browser. We utilized tags so we knew how many times people were doing certain things, but we did not know how the performance was, if users were satisfied with what they were doing, and if we were serving up errors."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"Knowing what services are impacted by infrastructure host issues is critical to the service we offer."
"UEM can be used for user impact analysis and troubleshooting."
"Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"The most valuable features are the ones that we use the most, which are the search and report facilities."
"The solution's most valuable aspect is the combination of the software and the support that they have."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"The product is easy to use."
"Technical support is responsive and very friendly."
"Log collection, dashboards and reporting are good."
"The solution's user interface is quite simple, and the integration is better than other products."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy."
"For AppMon, in order to use the rich client especially, I think you have to be somebody who is in there more often than not. It's not necessarily as intuitive as it could be."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
"Log analytics in the classic synthetic and RUM tools would be a great addition."
"Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."
"The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports."
"It is complicated to collect daily logs from other systems."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues."
"The interface needs things like wizards that will assist with creating complex correlation rules."
"Logpoint is not flexible. Its documentation is not user-friendly."
"Log management could be better because transporting the log from a password to the client system takes time."
"Dashboards could be developed further."
Dynatrace is ranked 4th in Log Management with 340 reviews while Logpoint is ranked 28th in Log Management with 20 reviews. Dynatrace is rated 8.8, while Logpoint is rated 7.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Microsoft Sentinel and Wazuh. See our Dynatrace vs. Logpoint report.
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