DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) are two competitive solutions for network management. User reviews indicate that DX Unified Infrastructure Management generally excels in pricing and support, while IBM SevOne NPM offers superior features worth the investment.
Features: DX Unified Infrastructure Management is praised for its centralized monitoring, effective troubleshooting tools, and scalability. IBM SevOne NPM stands out with its advanced analytics, robust reporting capabilities, and extensive integrations. Users find IBM SevOne NPM's feature set more comprehensive and impactful.
Room for Improvement: Users suggest DX Unified Infrastructure Management could improve its reporting features and simplified configuration options. For IBM SevOne NPM, users point to its complex setup and the steep learning curve. Both products have different areas needing refinement, but IBM SevOne NPM's complexity is a notable concern.
Ease of Deployment and Customer Service: Users find DX Unified Infrastructure Management relatively easier to deploy with strong customer service support. Conversely, IBM SevOne NPM is seen as more challenging to deploy, though customer service is considered responsive and helpful. DX Unified Infrastructure Management holds the advantage in deployment ease.
Pricing and ROI: DX Unified Infrastructure Management offers competitive pricing and a good return on investment, according to user feedback. IBM SevOne NPM, while more expensive, is considered to justify its cost through its advanced features and functionalities. Users are divided on whether the higher price is worth IBM SevOne NPM's additional capabilities.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Better support and more accessible resources are crucial.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
| Product | Market Share (%) |
|---|---|
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| DX Unified Infrastructure Management | 0.7% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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