We performed a comparison between DX SaaS and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It supports numerous platforms."
"Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Has a simple setup. It can be up and running within hours."
"The stability of the Micro Focus Voltage SiteScope is good."
"For the system environment, SiteScope can be useful."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It may lack some features other products in the category have like more detailed transaction tracking."
"More out of the box Cloud integration and capabilities."
"They should provide more templates for new vendor devices."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
DX SaaS is ranked 49th in Application Performance Monitoring (APM) and Observability with 3 reviews while OpenText SiteScope is ranked 25th in Application Performance Monitoring (APM) and Observability with 24 reviews. DX SaaS is rated 7.0, while OpenText SiteScope is rated 7.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our DX SaaS vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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