DX SaaS vs Ixia Hawkeye comparison

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Executive Summary

We performed a comparison between DX SaaS and Ixia Hawkeye based on real PeerSpot user reviews.

Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM).
To learn more, read our detailed Digital Experience Monitoring (DEM) Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It supports numerous platforms.""Actionable insight is the most valuable feature.""DX allows you to customize and gives you a high degree of control."

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"The most valuable feature is the deployment because it's very easy to deploy real flow through the network.""It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.""Our customer was happiest with the price of this product.""The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

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Cons
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account.""DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly.""Old user interface and dashboards could be improved."

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"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report.""The customization of tests and even the results can be improved.""Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers.""Improvements in network performance are essential."

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Pricing and Cost Advice
  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
  • More DX SaaS Pricing and Cost Advice →

  • "It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
  • "In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
  • More Ixia Hawkeye Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Top Answer:It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.
    Top Answer:Improvements in network performance are essential.
    Top Answer:Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this… more »
    Ranking
    Views
    69
    Comparisons
    58
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    53rd
    Views
    652
    Comparisons
    445
    Reviews
    2
    Average Words per Review
    475
    Rating
    8.5
    Comparisons
    Also Known As
    CA DXI, CA Digital Experience Insights
    Learn More
    Overview

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.
    Sample Customers
    CNN
    EMA
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Real Estate/Law Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company15%
    Manufacturing Company10%
    Government9%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise4%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise68%
    Buyer's Guide
    Digital Experience Monitoring (DEM)
    April 2024
    Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM). Updated: April 2024.
    768,415 professionals have used our research since 2012.

    DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while Ixia Hawkeye is ranked 53rd in Network Monitoring Software with 4 reviews. DX SaaS is rated 6.6, while Ixia Hawkeye is rated 9.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Ixia Hawkeye writes "A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas Ixia Hawkeye is most compared with ThousandEyes, Gigamon Deep Observability Pipeline, NETSCOUT nGeniusONE and SolarWinds NPM.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.