DX NetOps vs Kentik comparison

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DX NetOps

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Executive SummaryUpdated on Oct 10, 2024

Kentik and DX NetOps compete in the network monitoring and management category. Kentik has an upper hand due to its comprehensive real-time network visualization and analysis tools.

Features: Kentik provides real-time network visibility, automated reporting, and versatile API functionalities. Its data explorer optimizes connectivity and manages costs through features like DDoS alarming and flow analysis. DX NetOps simplifies network performance and resource allocation monitoring, offering strong performance management and a suite of products for network infrastructure analysis.

Room for Improvement: Kentik could enhance user access controls and streamline its interface for easier navigation. Improvements in API usability and SQL query functionalities are also suggested. DX NetOps can benefit from better module integration, native automation features, and improved technical support responsiveness.

Ease of Deployment and Customer Service: Kentik’s SaaS architecture facilitates easy deployment with proactive, knowledgeable technical support. DX NetOps, often using an on-premises or hybrid deployment, requires more integration effort, although its customer service is generally positive, with calls for increased support throughput.

Pricing and ROI: Kentik's device-based pricing is seen as expensive, yet it offers strong ROI through cost reduction capabilities, particularly in high-cost regions. DX NetOps offers flexible pricing and discounts, perceived as more affordable due to its consolidated feature package.

To learn more, read our detailed DX NetOps vs. Kentik Report (Updated: March 2026).

DX NetOps vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

3.7

Organizations achieve positive ROI from DX NetOps within 1-1.5 years through cost savings, reduced downtime, and improved operations.

Sentiment score

7.0

Kentik enhances network management and cost efficiency, offering data insights while reducing engineering efforts, boosting operational efficiency and security.

It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Customer Service

Sentiment score

7.2

Customer service quality for DX NetOps varies, with recent improvements and notable US team support, but response times fluctuate.

Sentiment score

8.3

Kentik's customer service is efficient and responsive, with proactive communication and expertise, greatly enhancing user satisfaction.

Creating a support case based on priority allows for immediate responses.

Senior Program Manager at Tata Consultancy Services

Everything about DX NetOps is perfect, including the interface, technical support, and pricing.

reviewer2773848

Customer Success Intern at a tech services company with 1,001-5,000 employees

They are fast, responsive, and have technical expertise.

For more quotes and insights, download the DX NetOps report

Senior Consultant at a financial services firm with 5,001-10,000 employees

They have monthly calls and discuss the product roadmap with us to determine what is needed.

Network Engineer III at Fortanix

I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Scalability Issues

Sentiment score

6.0

DX NetOps excels in scalability, efficiently managing diverse networks and large-scale operations, making it ideal for extensive network oversight.

Sentiment score

8.3

Kentik is praised for its scalability in large, global installations, handling increased data flows and integrating with Kubernetes.

The product is very scalable, to the maximum.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

Kentik's integration with Kubernetes makes scaling easier.

BDM at a comms service provider with 11-50 employees

You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.

For more quotes and insights, download the Kentik report

Network Engineer III at Fortanix

Stability Issues

Sentiment score

8.2

DX NetOps is praised for its stability, running smoothly without issues and receiving high ratings for dependable performance.

Sentiment score

8.1

Users commend Kentik for its strong stability, minimal disruptions, efficient issue resolution, and satisfactory performance, especially in lab settings.

I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

In production, however, dimensioning of the underlying platforms is something to be mindful of.

BDM at a comms service provider with 11-50 employees

Based on stability, I would give Kentik a nine.

For more quotes and insights, download the Kentik report

Network Engineer III at Fortanix

Room For Improvement

DX NetOps needs better support, UX/UI, enhanced features, integration, AI capabilities, and streamlined systems for improved efficiency.

Kentik users desire enhanced permissions, UI, API access, integrations, AI, insights, cost-effectiveness, and alert and data features.

Different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.

Senior Program Manager at Tata Consultancy Services

DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.

For more quotes and insights, download the DX NetOps report

Senior Consultant at a financial services firm with 5,001-10,000 employees

I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.

reviewer2773848

Customer Success Intern at a tech services company with 1,001-5,000 employees

More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Setup Cost

DX NetOps offers flexible and often affordable pricing compared to competitors, providing robust capabilities and technical support.

Kentik's pricing depends on usage factors, offering discounts for education, with annual and multi-year contracts available.

I think the pricing is expensive.

Senior Consultant at a financial services firm with 5,001-10,000 employees

The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.

For more quotes and insights, download the DX NetOps report

Principal Presale Consultant at Ness Technologies

The pricing is good and aligns with the market target.

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Kentik’s pricing is competitive in the marketplace.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Valuable Features

DX NetOps delivers scalable network monitoring with AI automation, top-notch analytics, and customizable dashboards for advanced visibility and management.

Kentik offers real-time network visibility, customizable dashboards, and automation, enhancing security, performance, and user experience efficiently.

The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.

Principal Presale Consultant at Ness Technologies

The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.

Senior Consultant at a financial services firm with 5,001-10,000 employees

The most valuable feature in DX NetOps is the topological view, which is the network topological view.

For more quotes and insights, download the DX NetOps report

Senior Program Manager at Tata Consultancy Services

One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.

ADRIANA SALDARRIAGA TOBON

BDM at a comms service provider with 11-50 employees

Overall, the ease of use and the fact that it meets client expectations are major positives.

Sales Manager at IFX NEtworks

Kentik is easy to use and set up.

For more quotes and insights, download the Kentik report

Network Engineer III at Fortanix

Categories and Ranking

DX NetOps

Ranking in Network Monitoring Software

37th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

AIOps (18th)

Kentik

Ranking in Network Monitoring Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.7%, up from 0.6% compared to the previous year. The mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.8%
DX NetOps	0.7%
Other	97.5%

Network Monitoring Software

Featured Reviews

Has provided topological insights and dashboard-driven network visibility across complex environments

Senior Program Manager at Tata Consultancy Services

DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.

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Integrating synthetic tests and network monitoring enhances traffic pattern visualization

Network Engineer III at Fortanix

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

10%

Construction Company

Healthcare Company

Financial Services Firm

11%

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?

The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...

What needs improvement with DX NetOps?

I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...

What is your primary use case for DX NetOps?

I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

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Product Reports

DX NetOps

Download DX NetOps product report

Download Kentik product report

Overview

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

Broadcom

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

Fujitsu

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

DX NetOps vs. Kentik