Kentik and DX NetOps compete in the network monitoring and management category. Kentik has an upper hand due to its comprehensive real-time network visualization and analysis tools.
Features: Kentik provides real-time network visibility, automated reporting, and versatile API functionalities. Its data explorer optimizes connectivity and manages costs through features like DDoS alarming and flow analysis. DX NetOps simplifies network performance and resource allocation monitoring, offering strong performance management and a suite of products for network infrastructure analysis.
Room for Improvement: Kentik could enhance user access controls and streamline its interface for easier navigation. Improvements in API usability and SQL query functionalities are also suggested. DX NetOps can benefit from better module integration, native automation features, and improved technical support responsiveness.
Ease of Deployment and Customer Service: Kentik’s SaaS architecture facilitates easy deployment with proactive, knowledgeable technical support. DX NetOps, often using an on-premises or hybrid deployment, requires more integration effort, although its customer service is generally positive, with calls for increased support throughput.
Pricing and ROI: Kentik's device-based pricing is seen as expensive, yet it offers strong ROI through cost reduction capabilities, particularly in high-cost regions. DX NetOps offers flexible pricing and discounts, perceived as more affordable due to its consolidated feature package.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
They are fast, responsive, and have technical expertise.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
The product is very scalable, to the maximum.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Based on stability, I would give Kentik a nine.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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