We performed a comparison between DX NetOps and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"The solution is stable."
"The AI is the best feature in this solution."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"It's good for root cause analysis for network problems and network link problems."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The Wi-Fi side needs improvement."
"It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that."
"Technical support needs to be better. They need to be more knowledgeable and responsive."
"One improvement that could make the product better is to streamline its modules into a more cohesive solution."
"Technical support could be more responsive."
"Lacks dashboards and better integration with other solutions."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"SevOne should work with the graphs legend functionality."
"The GUI: both the dashboard/user view and the admin tool."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"Some similar solutions offer end-to-end visibility."
"User-friendly, multi-tenancy."
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DX NetOps is ranked 31st in Network Monitoring Software with 5 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX NetOps is rated 8.6, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX NetOps writes "Good performance, simple setup, and helpful for root cause analysis". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX NetOps is most compared with DX Spectrum, SolarWinds NPM, AppNeta by Broadcom and PRTG Network Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds NPM, SolarWinds Network Device Monitor and Splunk Enterprise Security. See our DX NetOps vs. IBM SevOne Network Performance Management (NPM) report.
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