Druva Phoenix vs Norton Small Business comparison

Why PeerSpot?

Druva and NortonLifeLock are both solutions in the Cloud Backup category. Druva is ranked #24 with an average rating of 9.0, while NortonLifeLock is ranked #60. Druva holds a 1.2% mindshare in CB, compared to NortonLifeLock’s 0.6% mindshare. Additionally, 88% of Druva users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Druva Phoenix

Read 10 Druva Phoenix reviews

4,495 Views
2,787 Comparison Views

88% willing to recommend

Norton Small Business

Read 9 Norton Small Business reviews

5,496 Views
1,154 Comparison Views

90% willing to recommend

Druva Phoenix

Norton Small Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Druva Phoenix and Norton Small Business are products in the backup and data protection category. Druva Phoenix seems to have the upper hand due to its scalability and cloud integration advantages, while Norton Small Business shines in comprehensive security features.

Features: Druva Phoenix offers robust cloud data protection with scalable backup solutions, integration with public cloud infrastructure, and disaster recovery capabilities in AWS. Norton Small Business provides endpoint protection, antivirus and firewall features, and identity protection with secure VPN for small businesses.

Room for Improvement: Druva Phoenix could enhance its ransomware protection for broader environments, improve AI tool support, and provide more effective AI integration for analytics. Norton Small Business might improve real-time threat detection, expand its firewall capabilities, and enhance integration for a more cohesive security interface.

Ease of Deployment and Customer Service: Druva Phoenix provides seamless cloud-based deployment with reliable customer service, thriving in cloud environments with ease of use. Norton Small Business offers a user-friendly setup focused on security installation, supported by accessible customer service emphasizing quick issue resolution.

Pricing and ROI: Druva Phoenix is competitively priced for cloud backup with a focus on long-term scalability and reducing infrastructure costs. Norton Small Business provides affordable security solutions with predictable pricing, prioritizing immediate value through comprehensive protection.

To learn more, read our detailed Druva Phoenix vs. Norton Small Business Report (Updated: September 2026).

Buyer's Guide

Druva Phoenix vs. Norton Small Business

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva Phoenix

Ranking in Cloud Backup

24th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (17th), SaaS Backup (13th)

Norton Small Business

Ranking in Cloud Backup

60th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (14th), Endpoint Protection Platform (EPP) (41st)

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 1.2%, up from 0.8% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Druva Phoenix	1.2%
Norton Small Business	0.6%
Other	98.2%

Cloud Backup

Featured Reviews

ZubeenAhmad

Sales Support Associate at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Read full review

William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Druva Phoenix is easy to use and easy to start with."

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."

"Druva Phoenix provides a return on investment and operational cost reductions after implementation."

More Druva Phoenix pros

"The solution has good performance."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The product’s valuable feature is the availability of support services 24/7."

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The solution detects viruses very, very fast."

"The most valuable feature of Norton 360 has been its robust notification system."

"The performance is fine."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

Cons

"The product's pricing needs to be improved."

"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."

"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."

More Druva Phoenix cons

"The updates must be less frequent."

"The tool's price is an area of concern where improvements are required."

"The solution’s stability could be improved."

"There's a need for enhanced security measures."

"Norton 360’s features for device optimization could be better."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"One area where Norton 360 could improve is the constant push for upselling."

"The tool should be easily available in the market and should be cheaper."

Pricing and Cost Advice

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"It is an inexpensive product. We purchase its yearly license."

"The solution is cost-effective."

"The price is fairly acceptable."

"The tool has a yearly licensing."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

Comms Service Provider

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

What needs improvement with Druva Phoenix?

While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...

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What is your primary use case for Druva Phoenix?

Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...

See all answers

What advice do you have for others considering Druva Phoenix?

Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Druva Phoenix

October 2026

Download Druva Phoenix product report

Buyer's Guide

Cloud Backup

September 2026

Download Norton Small Business product report

Also Known As

CloudRanger

No data available

Overview

Druva Phoenix offers an easy-to-use, secure, and cost-effective cloud backup solution with simplified management and efficient data protection capabilities.

Druva Phoenix is designed for environments needing straightforward setup and automated off-site backups without on-premises requirements. It provides global deduplication, optimizing storage and costs while offering robust ransomware protection through air-gapped environments. Users value its easy integration with cloud providers like AWS, flexible retention options, and strong disaster recovery capabilities. However, it requires enhancements in reporting, support for diverse OS platforms, and more flexibility in backup locations. Concerns include its deployment in hybrid models and pricing for not-for-profits. Technical support responsiveness also needs improvement.

What are Druva Phoenix's key features?

Ease of Use: Quick setup with automated backups off-site.
Global Deduplication: Charges only for reduced data, optimizing costs.
Ransomware Protection: Air-gapped environments enhance security.
Cloud Integration: Seamless backup with AWS and cloud platforms.
Disaster Recovery: Strong capabilities within AWS infrastructure.

What benefits do users experience with Druva Phoenix?

Cost-Effectiveness: Reduced data charges decrease expenses.
Security: Enhanced ransomware protection and data security.
Efficiency: Simplified management without on-premises hardware.
Scalability: Facilitates data protection via cloud backup solutions.

Druva Phoenix is widely used for backing up virtual environments, physical servers, and SQL workloads. It supports Hyper-V, VMware, Nutanix, and Azure backups, particularly aiding clients in the pharmaceutical industry. By modernizing data backup, it eliminates hardware, secures data off-site, and integrates smoothly with AWS, addressing needs for local and AWS cloud backup. Despite some challenges in deployment from physical environments to cloud infrastructure, its use is prevalent among enterprises prioritizing data protection and management efficiency.

Druva

Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.

Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.

What are the key features of Norton Small Business?

24/7 Support: Provides immediate assistance whenever required.
Antivirus and Firewall: Offers continuous device protection against threats.
Secure VPN: Ensures safe and encrypted internet browsing.
Password Management: Protects and simplifies password organization.
Automatic Encrypted Backup: Safeguards critical data with secure storage solutions.
Parental Controls: Filters harmful content to protect younger users.
Performance Optimization: Enhances system efficiency by managing resources effectively.

Why should users consider Norton Small Business?

Comprehensive Security Coverage: Encompasses a broad range of security features for total peace of mind.
User Convenience: Easy integration with business management tools contributes to streamlined operations.
Support Assurance: 24/7 support mitigates downtime and enhances reliability.
Cost Efficiency: Delivers robustness expected by smaller enterprises without significant expenses.

Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.

NortonLifeLock

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

Information Not Available

Buyer's Guide

Druva Phoenix vs. Norton Small Business

September 2026

Free Report: Druva Phoenix vs. Norton Small Business

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