We performed a comparison between Dropbox and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance has been good."
"It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that."
"Reliability is the most valuable feature."
"The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."
"The solution provides great performance."
"I use the product to open files."
"The small business version gave us ample capacity."
"The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The solution removes the limitations with file attachment size that is found with regular email."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"Dropbox could improve by being more secure."
"We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions."
"It's an expensive solution."
"The product must provide users with the ability to edit and modify documents."
"The solution could be better integrated with other platforms."
"The price for storage space is a little expensive."
"DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."
"I find it a little hard to organize my Dropbox folders on my mobile device."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"File location could be improved."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
Dropbox is ranked 1st in Content Collaboration Platforms with 83 reviews while Kiteworks is ranked 10th in Content Collaboration Platforms with 12 reviews. Dropbox is rated 8.2, while Kiteworks is rated 8.8. The top reviewer of Dropbox writes "Seamless file synchronization across devices with user-friendly deployment". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Dropbox is most compared with Microsoft OneDrive, SharePoint, Citrix ShareFile, Google Workspace and Office 365, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our Dropbox vs. Kiteworks report.
See our list of best Content Collaboration Platforms vendors.
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