DocuWare vs SS&C Blue Prism comparison

DocuWare and SS&C Technologies are both solutions in the Document Management Software category. DocuWare is ranked #2 with an average rating of 10.0, while SS&C Technologies is ranked #14 with an average rating of 7.7. DocuWare holds a 11.6% mindshare in DMS, compared to SS&C Technologies’s 0.9% mindshare. Additionally, 100% of DocuWare users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

DocuWare

Read 2 DocuWare reviews

662 Views
576 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

874 Views
44 Comparison Views

66% willing to recommend

DocuWare

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

DocuWare and SS&C Blue Prism compete in digital transformation tools with DocuWare having the upper hand in pricing and support, while SS&C Blue Prism leads with advanced features.

Features: DocuWare excels in document management, workflow automation, and secure data storage. SS&C Blue Prism offers advanced automation capabilities, flexible integration, and scalability.

Ease of Deployment and Customer Service: DocuWare provides straightforward deployment and strong customer service, ideal for manageable automation. SS&C Blue Prism involves complex integration but supports large-scale automation projects.

Pricing and ROI: DocuWare has lower setup costs and quick ROI for document management. SS&C Blue Prism requires higher initial investment but promises strong ROI through significant automation.

To learn more, read our detailed DocuWare vs. SS&C Blue Prism Report (Updated: July 2025).

Buyer's Guide

DocuWare vs. SS&C Blue Prism

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuWare

Ranking in Document Management Software

2nd

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

14th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (20th), Business Process Management (BPM) (33rd), Process Automation (29th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (4th), Low-Code Development Platforms (23rd), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (10th)

Mindshare comparison

As of August 2025, in the Document Management Software category, the mindshare of DocuWare is 11.6%, down from 11.9% compared to the previous year. The mindshare of SS&C Blue Prism is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software

Featured Reviews

JavierGonzalez3

Workplace Specialist at Ricoh Colombia

A comprehensive document management system that enables seamless workflow and robust scalability

In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"Its graphical user interface could be more user-friendly."

"It should have collaboration features."

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Government

Retailer

Educational Organization

Financial Services Firm

24%

Computer Software Company

13%

Insurance Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about DocuWare?

DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.

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What is your experience regarding pricing and costs for DocuWare?

The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...

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What needs improvement with DocuWare?

Its graphical user interface could be more user-friendly.

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Compared 29% of the time

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Compared 14% of the time

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Compared 13% of the time

OpenText Content Manager vs DocuWare

Compared 13% of the time

Laserfiche vs DocuWare

Compared 10% of the time

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Compared 28% of the time

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Compared 20% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 13% of the time

Appian vs SS&C Blue Prism

Compared 9% of the time

IBM BPM vs SS&C Blue Prism

Compared 9% of the time

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Product Reports

Buyer's Guide

Document Management Software

August 2025

Download DocuWare product report

Buyer's Guide

Business Process Design

July 2025

Download SS&C Blue Prism product report

Also Known As

No data available

SS&C AWD

Overview

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

DocuWare vs. SS&C Blue Prism

July 2025

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