DocuWare vs SS&C Blue Prism comparison

DocuWare and SS&C Technologies are both solutions in the Document Management Software category. DocuWare is ranked #1 with an average rating of 10.0, while SS&C Technologies is ranked #15 with an average rating of 7.7. DocuWare holds a 12.6% mindshare in DMS, compared to SS&C Technologies’s 0.8% mindshare. Additionally, 100% of DocuWare users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

DocuWare

Read 2 DocuWare reviews

572 Views
345 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

25 Views
17 Comparison Views

66% willing to recommend

DocuWare

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

DocuWare and SS&C Blue Prism are enterprise solutions competing in document management and robotic process automation, respectively. DocuWare has an advantage in affordability and customer support, whereas SS&C Blue Prism leads in automation capabilities despite its higher cost.

Features: DocuWare offers document indexing, storage, and workflow automation. Its integration with existing systems is beneficial for document-focused processes. SS&C Blue Prism specializes in automating repetitive tasks, providing scalability and operational efficiency.

Ease of Deployment and Customer Service: DocuWare has a straightforward deployment process and responsive support. SS&C Blue Prism may need a more complex setup due to advanced automation but offers robust training and resources.

Pricing and ROI: DocuWare has lower setup costs with a quick ROI for small to medium businesses. SS&C Blue Prism, with a higher initial investment, offers automation benefits and long-term efficiency for larger enterprises.

To learn more, read our detailed DocuWare vs. SS&C Blue Prism Report (Updated: April 2025).

Buyer's Guide

DocuWare vs. SS&C Blue Prism

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuWare

Ranking in Document Management Software

1st

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

15th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (34th), Process Automation (26th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)

Mindshare comparison

As of May 2025, in the Document Management Software category, the mindshare of DocuWare is 12.6%, up from 12.3% compared to the previous year. The mindshare of SS&C Blue Prism is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software

Featured Reviews

JavierGonzalez3

Workplace Specialist at Ricoh Colombia

A comprehensive document management system that enables seamless workflow and robust scalability

In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

Cons

"Its graphical user interface could be more user-friendly."

"It should have collaboration features."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Government

Healthcare Company

Financial Services Firm

24%

Computer Software Company

17%

Insurance Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about DocuWare?

DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.

See all answers

What is your experience regarding pricing and costs for DocuWare?

The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...

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What needs improvement with DocuWare?

Its graphical user interface could be more user-friendly.

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Product Reports

Buyer's Guide

Document Management Software

April 2025

Download DocuWare product report

Buyer's Guide

Business Process Design

April 2025

Download SS&C Blue Prism product report

Also Known As

No data available

SS&C AWD

Overview

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

DocuWare vs. SS&C Blue Prism

April 2025

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