We performed a comparison between Kaspersky Cybersecurity Services and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.
Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services."The most valuable features of Kaspersky Cybersecurity Services are the light use of resources, plenty of functionality and scans are quick."
"The solution definitely made us way more aware of the possibilities out there."
"The initial setup was very straight forward."
"We can easily isolate affected machines in the network."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The most valuable features are IDS and IPS."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The most valuable feature is the fast alerting and response time."
"Kaspersky Cybersecurity Services can improve browsing security. When I'm browsing some sites, they don't allow the solution to open which would keep it secure. There's an issue with the secure mode, which they put on browsers, such as IE, Edge, or Firefox."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"It would be nice if the solution were a little more affordable."
"The deployment could definitely be improved."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Dell Secureworks could improve its integration with other third-party solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
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Kaspersky Cybersecurity Services is ranked 12th in Managed Security Services with 1 review while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 14 reviews. Kaspersky Cybersecurity Services is rated 8.0, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Kaspersky Cybersecurity Services writes "Plenty of functionality, scans are quick, and light on resources". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Kaspersky Cybersecurity Services is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Sophos MDR and Trend Micro Managed XDR.
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