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Dell ProtectPoint [EOL] vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Quest Rapid Recovery
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
Backup and Recovery (37th)
 

Featured Reviews

UQ
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
 

Cons

"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"There is room for improvement in customer service and support. I would like to see faster response time."
 

Pricing and Cost Advice

Information not available
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"I don't think the licensing for the product is very expensive."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

FieldCore
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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